8x8

8x8

https://www.8x8.com
https://www.linkedin.com/company/8x8/

8x8, a publicly owned company headquartered in the US, was founded in 1987 and employs approximately 2,370 individuals. The company operates as a provider of Voice over IP products, offering cloud-based voice, contact center, video, mobile, and unified communications solutions for businesses.

Revenue

Founded

1987

Headcount

2,363

Headquarters

US

Primary Segment

IT Services and IT Consulting

Ownership

Publicly Owned

News Summary:

8x8 launched Smart Assist on February 20, 2026, an AI tool within its contact center software that provides agents with real-time prompts and automated after-call summaries directly within the 8x8 Agent Workspace. Also on February 20, PLDT Enterprise, the corporate division of PLDT, enhanced its partnership with 8x8 through SmartSafe SilentAccess, a mobile authentication solution designed to help businesses in the Philippines protect customers, prevent fraud, and provide smoother digital experiences. This follows 8x8's rollout of AI-focused updates across its customer experience platform on February 19, aimed at shortening contact center handling times and strengthening operational planning. These updates included integrated workforce management, new agent tools such as a Customer 360 view in the 8x8 Agent Workspace, and expanded WhatsApp engagement options.

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Mar

4th

2026

22:30

Singapore office gathers for Chinese New Year celebration, 8X8 asserts

8X8 brought its Singapore team together to celebrate Chinese New Year, reinforcing the company's emphasis on its people as a core asset. The event served as a platform for employees to connect beyond day-to-day operations, with leadership spotlighting human connection and growth as priorities for the year ahead.

Mar

4th

2026

14:15

Emerging Tech, B2B Tag

8x8 Omnichannel Routing

8x8 Omnichannel Routing

Mar

3rd

2026

21:00

8X8 accelerates outage notifications for enterprise clients ensuring real time updates

8X8 pledges to deliver outage notifications to its customers within seconds, aiming to set a higher industry standard for responsiveness. As a partner to global enterprises and public sector organizations, 8X8 emphasizes the importance of proactive communications and rapid incident response. The company highlights its commitment to minimizing downtime by alerting clients immediately and supporting their business continuity.

Mar

3rd

2026

00:55

Awards and Recognitions, B2B Tag

8x8 Recognized at Asian Telecom Awards 2026 for Advancing Real

8×8, Inc., a leading global business communications platform provider, won the Cybersecurity Initiative of the Year – Singapore award at the Asian Telecom Awards 2026. The award recognizes 8×8 Omni Shield, a real-time SMS fraud mitigation capability designed to help enterprises detect suspicious traffic patterns and reduce financial exposure.

Mar

2nd

2026

18:30

Awards and Recognitions, B2B Tag

8x8 Recognized at Asian Telecom Awards 2026 for Advancing Real-Time SMS Fraud Protection

8×8, Inc. earns Cybersecurity Initiative of the Year – Singapore for Omni Shield’s embedded, real-time SMS fraud mitigation. SINGAPORE – March 2, 2026 – 8×8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, won the Cybersecurity Initiative of the Year – Singapore award at the Asian Telecom Awards 2026.

Telecom Reseller

Mar

2nd

2026

13:30

Awards and Recognitions, B2B Tag

8x8 Recognized at Asian Telecom Awards 2026 for Advancing Real

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Mar

1st

2026

18:30

Awards and Recognitions, B2B Tag

8x8 Recognized at Asian Telecom Awards 2026 for Advancing Real-Time SMS Fraud Protection

SINGAPORE--(BUSINESS WIRE)--Mar. 2, 2026-- 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, won the Cybersecurity Initiative of the Year – Singapore award at the Asian Telecom Awards 2026. The award recognizes 8x8 Omni Shield, a real-time SMS fraud mitigation capability designed to help enterprises detect suspicious traffic patterns and reduce financial exposure.

Feb

27th

2026

18:30

Partnerships and Alliances, Emerging Tech, B2B Tag

8x8 and KCOM Bring Carrier-Grade Reliability to UK Enterprise Communications

8×8, Inc. and KCOM partner to deliver secure, high-availability unified communications and contact center services across the UK. LONDON, UK – February 26, 2026 – Enterprise and public sector organizations across the UK can now access secure, high-availability unified communications and contact center services through a new partnership between 8×8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, and KCOM, a leading UK carrier and connectivity provider.

Telecom Reseller

Feb

27th

2026

11:45

Partnerships and Alliances, Emerging Tech

8x8 and KCOM combine to offer firms and public sector reliable CX

Enterprises and public sector organisations across the UK can now access secure, high-availability unified communications and contact centre services through a new partnership between 8x8 and KCOM. The partnership combines KCOM’s carrier-grade infrastructure with the integrated 8x8 Platform for customer experience, delivering voice, collaboration, contact centre, and AI-powered capabilities on a single cloud platform.

Feb

27th

2026

09:03

Partnerships and Alliances, Emerging Tech, B2B Tag

8x8 & KCOM partner on UK public sector CX platform

8x8 has formed a strategic partnership with UK carrier KCOM to supply unified communications and contact centre services for enterprise and public sector organisations, delivered on KCOM infrastructure. The arrangement combines KCOM's network with the 8x8 Platform for CX.

Feb

27th

2026

08:03

Partnerships and Alliances, New Offerings, Artificial Intelligence

8x8 Smart Assist demonstrates partner-forward strategy

Generative AI agent assist solutions have been around for a while now – years, almost – which is why 8x8's recent announcement of its contact center agent-focused workflow solution, 8x8 Smart Assist, looked somewhat anomalous in a market racing toward agentic AI-powered offerings.

Feb

26th

2026

09:44

Partnerships and Alliances, B2B Tag

8x8 and KCOM Partner to Deliver Cloud Communications

US cloud communications provider 8×8, Inc. is partnering with UK network operator KCOM in an attempt to carve a larger share of the British enterprise communications market, combining its software stack with KCOM’s carrier-grade network. The deal underscores growing interest in fully integrated cloud communications platforms that promise higher reliability and security than conventional public cloud deployments.

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