Aircall is a privately owned company headquartered in the US. Founded in 2014, it employs approximately 780 individuals. The company specializes in telecoms, providing a cloud-based call center and phone system designed for modern businesses.
On March 31, 2026, Aircall introduced its cloud-based computer telephony integration (CTI) for Salesforce, designed to unify voice, SMS, and WhatsApp communications directly within the CRM. The CTI is priced at $50/user/month for the Professional plan, with AI features available for an additional $9/user/month and Analytics+ at $15/user/month. This follows a March 30, 2026 guide from Aircall detailing its integrations, which aim to extend workflows beyond call logging and automate tasks to reduce manual effort. Earlier, on March 23, 2026, AHS Pipeline Innovation, a firm specializing in hydrostatic pressure testing for water pipelines, accelerated its sales coaching by leveraging Aircall AI.
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