Aircall is a privately owned company headquartered in the US. Founded in 2014, it employs approximately 780 individuals. The company specializes in telecoms, providing a cloud-based call center and phone system designed for modern businesses.
On August 20, 2026, analyses compared Aircall's cloud-based sales call capabilities with Nooks, a premium parallel-dialing specialist featuring AI screening and costing approximately $5000 per user annually. Also on August 20, Aircall introduced AI Voice Agents to manage unanswered calls through real conversations, aiming to prevent missed opportunities. Previously, on August 19, comparisons highlighted Aircall and Dialpad as providers of cloud systems for revenue teams that replace traditional desk phones; Dialpad offers a unified platform with voice, video, messaging, and AI-native transcription. Earlier, on August 14, Aircall was distinguished as a voice-first call center built for outbound sales and support teams, featuring a purpose-built dialer and fast CRM integration, when contrasted with RingCentral's unified communications platform which integrates voice, video, messaging, and collaboration.
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