Capita, publicly owned and headquartered in the UK, founded in 1984, operates with approximately 24,160 employees. The company specializes in IT services and IT consulting, delivering transformation and digital services. It provides solutions that connect businesses with customers and governments with citizens.

Revenue

Founded

1984

Headcount

24,158

Headquarters

UK

Primary Segment

IT Services and IT Consulting

Ownership

Publicly Owned

News Summary:

Alison Williams reported on April 30, 2026, that she has not received her civil service pension due to a months-long processing backlog. Earlier that day, a Doncaster MP welcomed the government's termination of a Royal Mail pension scheme contract. This follows news from April 29, 2026, that two Parliamentary committees, the Public Accounts Committee and the Public Administration and Constitutional Affairs Committee, announced a joint investigation into the failings associated with Capita’s takeover of the Civil Service Pension Scheme (CSPS), inviting Cabinet Office minister Nick Thomas-Symonds. On the same day, reports indicated that Capita, responsible for managing pensions for 1.7 million public sector workers, had been unable to provide lump sums or regular payments to thousands of individuals, leading to financial hardship for people in Liverpool and across the country. Previously, on April 28, 2026, MoneySavingExpert warned that retirees in the Teachers' Pensions scheme, also administered by Capita, were experiencing payment delays, potentially missing out on £10,000.
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