Enghouse Interactive, a privately owned company headquartered in Canada and a subsidiary of Enghouse Systems, was founded in 1984 and employs approximately 670 individuals. The company specializes in customer communications software and services for modernizing contact centers and enhancing customer experience. It provides omni-channel solutions, including inbound and outbound interaction management, workforce optimization, attendant consoles, and artificial intelligence-driven analytics. Its scalable platforms enable global organizations to streamline customer service operations across cloud, on-premise, and hybrid environments.
