Gartner, a publicly owned company headquartered in the US, was founded in 1979 and employs approximately 20,440 individuals. The company specializes in information services, functioning as a market research provider with a focus on market sizing and advisory.
Generation Investment Management recently sold its stake in Gartner Inc., expressing concerns that artificial intelligence might diminish demand for Gartner’s advisory services. This development places Gartner's own AI initiatives under scrutiny ahead of its AI-focused Finance Symposium/Xpo 2026, as the firm aims to offset investor worries about AI-driven disruption. Earlier on April 4, 2026, Gartner's studies indicated that by 2028, 33% of enterprise software applications would incorporate some form of agentic AI interventions, specifically benefiting processes where the speed of information delivery, rather than abundance, is critical. Previously, Gartner stated its belief that explainable AI (XAI) will drive large language model (LLM) observability into the generative AI mainstream by 2028, a necessary shift as enterprises transition generative AI from pilots to production and address issues of trust at scale.
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