Hoist Group, a privately owned Swedish company founded in 1994, is a technology consultancy specializing in broadcast professional services for the hospitality sector. Employing approximately 720 people, the company's focus is on providing technology solutions, such as hotel television and entertainment systems. In 2020, the company reported revenues under $10 million.
Planet's technology aided HotSoft in scaling to meet the evolving needs of hotels, streamlining daily tasks, securing guest data, and providing real-time insights. In another application, Planet's solution helped an arena reduce transaction times and increase customer spending by minimizing wait times during busy events. Outdated parking infrastructure in Newcastle City Council presented challenges with coin-only machines, manual operations, and inefficient reconciliation. Planet's technology also improved the Hôtel Paris Bastille's operations, resulting in a smoother check-in/check-out experience, secure payment processing, and fewer disputes. A separate ebook from Planet explores strategies for businesses to navigate diverse cultural markets.
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