News Summary:
On March 29, 2026, Ipsos reported that Britons are more likely to oppose electoral pacts between different parties than support them, though supporters of parties involved in such pacts showed slightly more receptivity. Concurrently, Ipsos detailed the UK Government's consultation on a new digital ID system designed to ease access to public services through digital identity verification, emphasizing the need for a trusted, useful, and inclusive system. Previously, on March 26, Ipsos published insights into how organizations strive for exceptional customer experiences, noting their significant reliance on feedback tools such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) to gauge performance and guide improvements. This followed a Reuters/Ipsos poll on March 25, which indicated 59% of Americans disapproved of the war in Iran as it reached the one-month mark, with many anticipating domestic repercussions. Earlier, on March 23, Ipsos announced the appointment of Alexandre Boissy as Deputy Chief Executive Officer, effective April 7, 2026. Boissy, based in Paris and reporting to CEO Jean Laurent Poitou, will oversee global Operations, the General Secretariat, Legal, and Corporate Communications, alongside Investor Relations in coordination with the Finance Department.
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