Kaleyra, Inc., a publicly owned company founded in 1999 and headquartered in Italy, employs approximately 720 people. Its primary business is software development focused on providing mobile communication services. These services are offered to a diverse range of large organizations globally, including financial institutions, e-commerce businesses, over-the-top (OTT) providers, software companies, logistics firms, healthcare providers, and retailers.
On September 12, 2024, Codilar Technologies announced a new partnership with Tata Communications (Kaleyra). This partnership aims to expand Codilar's reach in the GCC region. On December 9, 2024, Ademi LLP filed a lawsuit in the Delaware Court of Chancery against several individuals and entities, including Tata Communications Limited. Separately, Tata Communications announced a new artificial intelligence brand, Kaleyra AI, encompassing generative AI tools for WhatsApp and no-code conversational AI bots. A market study by HTF MI projected the Global A2P SMS Market outlook and status from 2025 to 2032.