Kaleyra is a publicly owned company headquartered in Italy, founded in 1999. It provides marketing, customer experience (CX), and publishing technology solutions to various industries, including financial institutions, e-commerce platforms, over-the-top (OTT) service providers, software companies, logistics enablers, healthcare providers, retailers, and other large organizations worldwide. The company has a global presence and employs approximately 720 people.
On 7th August 2024, Tata Communications, a global cloud-based platform leader, announced a partnership with Orange Egypt, a subsidiary of the Orange Group, to enhance two-way messaging services for Orange Egypt users. Tata Communications expects to manage over 200 million interactions and messages annually on behalf of Orange Egypt. In a research report published by ICICI Securities, Tata Communication's data net revenue increased by 3.7% QoQ and 7.9% YoY to INR 29 billion, despite a decline in data revenue due to a cable cut at the Red Sea. Furthermore, Tata Communications completed the acquisition of Kaleyra, a leading global CPaaS platform player.
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