Kibo notes a significant shift in artificial intelligence within commerce, moving towards autonomous "agents" acting independently rather than simply assisting humans or generating content. The company also observes that business-to-business (B2B) commerce is evolving beyond outdated methods like phone calls, faxes, and basic portals. Additionally, Kibo highlights the importance of an e-commerce catalog as a crucial sales tool and a key element of brand presentation. Finally, the company acknowledges the diverse models through which businesses and individuals interact in the global commerce landscape.
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