Kibo is a privately-owned software development company headquartered in the United States. Employing approximately 350 people, the firm provides technology solutions for e-commerce businesses.
Retailers face a changed holiday shopping season, with consumers prioritizing lower prices and efficient shopping experiences over brand loyalty due to economic pressures and increased digital savviness. The holiday season presents a significant sales opportunity, but post-purchase customer experience is crucial for success. The traditional point-of-sale system is described as slow, clunky, and disconnected, negatively impacting the shopping experience. Resources such as a Knowledge Center and Kibo Academy are available to support businesses.
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