The Office of Communications, commonly known as Ofcom, is a State Owned entity headquartered in the UK. Founded in 2003 and operating with approximately 1,390 employees, the organization serves as the government-approved regulatory and competition authority for the broadcasting, telecommunications, and postal industries of the United Kingdom.
On February 20, 2026, Sir Keir Starmer faced accusations of "meddling" in the appointment of a new Ofcom chairman after emails, obtained through a Freedom of Information Act request, showed his officials demanded changes to the shortlist, rejecting four candidates nominated by Technology Secretary Liz Kendall. Simultaneously, the UK's telecoms regulator named EE, TalkTalk, and Vodafone as the companies generating the most customer complaints regarding fixed broadband services. Earlier the same day, on February 20, the Government's new Telecoms Consumer Charter and Ofcom's recent complaints data brought renewed scrutiny to how broadband and mobile providers serve UK customers, preceding annual bill increases expected in April.
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