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Quaero
Inactive
https://www.csgi.com/
https://www.linkedin.com/company/quaero/
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Founded
2014
Headcount
42
Headquarters
United States
Primary Segment
-
Ownership
Privately Owned
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Oct
6th
2026
11:55
Emerging Tech, Awards and Recognitions, Artificial Intelligence, Product Updates, Award Wins
Multiple Industry Honors Reinforce CSG/Netcracker Leadership in Customer Journey Orchestration and AI Innovation
DENVER--(뉴스와이어)--The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use. CSG® and Netcracker Technology today announced that CSG has been named a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q3 2026, with the highest possible scores in 19 of 23 Forrester Wave™ criteria.
Ngonews
Oct
6th
2026
10:32
Emerging Tech, Awards and Recognitions, Artificial Intelligence, Product Updates, Award Wins
Multiple Industry Honors Reinforce CSG/Netcracker Leadership in Customer Journey Orchestration and AI Innovation
DENVER--(뉴스와이어)--The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use. CSG® and Netcracker Technology today announced that CSG has been named a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q3 2026, with the highest possible scores in 19 of 23 Forrester Wave™ criteria.
Incheon News
Sep
28th
2026
06:30
Artificial Intelligence
Why Voice AI Is So Hard to Get Right
Every AI voice demo works beautifully. The room is quiet. The speaker enunciates clearly, waits their turn, and speaks into a good microphone. The system responds instantly and gets the intent right the first time. Then you put the AI voice solution into production, and you never see it perform like that again.
CSG Systems
Sep
25th
2026
20:12
Emerging Tech, Awards and Recognitions, Artificial Intelligence, B2B Tag, Award Wins
CSG/Netcracker Earn Industry Honors for AI and Customer Journey Orchestration
Customer engagement platform recognized for ability to orchestrate connected, AI-driven customer experiences The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use.
MarTech Cube
Sep
25th
2026
05:24
Emerging Tech, Awards and Recognitions, Artificial Intelligence, Award Wins
Multiple Industry Honors Reinforce CSG/Netcracker Leadership in Customer Journey Orchestration and AI Innovation
Business Wire India The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use. CSG® and Netcracker Technology today announced that CSG has been named a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q3 2026, with the highest possible scores in 19 of 23 Forrester Wave™ criteria.
India Shorts
Sep
24th
2026
23:54
New Offerings, Emerging Tech, Awards and Recognitions, Artificial Intelligence, New Offerings, Award Wins
Multiple Industry Honors Reinforce CSG/Netcrack… | UNI India
Business Wire India The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use. CSG® and Netcracker Technology today announced that CSG has been named a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q3 2026, with the highest possible scores in 19 of 23 Forrester Wave™ criteria.
United News of India
Sep
24th
2026
06:30
New Offerings, Emerging Tech, Awards and Recognitions, Artificial Intelligence, New Offerings, Award Wins
Multiple Industry Honors Reinforce CSG/Netcracker Leadership in Customer Journey Orchestration and AI Innovation
The next phase of customer experience hinges on how well brands turn customer data into relevant communications, real-time action, and responsible, proven AI use. CSG ® and Netcracker Technology today announced that CSG has been named a Leader in The Forrester Wavetm: Customer Journey Orchestration Platforms, Q3 2026 , with the highest possible scores in 19 of 23 Forrester Wavetm criteria.
Le Lézard
Sep
14th
2026
06:30
Emerging Tech, B2B Tag
Voice Is the Last Line of Defense in CX. Time to Treat It That Way.
When self-service can't resolve it, when the app doesn't have an answer, when the stakes are too high to rely on a chatbot, customer care all comes down to the voice channel. Voice is the last line of defense in customer experience (CX).
CSG Systems
Sep
11th
2026
06:30
Emerging Tech
5G Network Slicing: Architecture, Use Cases & Monetization
5G network slicing is a technique that operators use to divide a single physical 5G network into multiple separate virtual networks, called slices—each configured for a different job. The operator’s charging systems and business software price and bill what runs on those slices—per user, device, session, usage event, or a bundled package, depending on the deal.
CSG Systems
Sep
5th
2026
06:28
B2B Tag, Events and Conferences
AI reshapes telco customer care as connectivity becomes commoditised
Customer care has long played second fiddle to network build-out and coverage in mobile operator strategy. That is changing fast as 5G networks converge on similar speeds and coverage, forcing operators to compete on the experience around the network - and AI is now the technology reshaping that fight, according to a recent Mobile World Live panel featuring executives from CSG, Red Hat, and GSMA Intelligence.
Complete AI Training
Sep
4th
2026
10:30
Events, Artificial Intelligence, B2B Tag, Events and Conferences
AI: The customer care game-changer
PARTNER FEATURE: Customer care has always been a vital part of MNO strategy. However, it has arguably played second fiddle to other parts of the business, such as network build-out and coverage. That is changing fast, according to a recent Mobile World Live panel, AI: The customer care game-changer, which brought together Chad Dunavant, chief strategy and product officer at CSG; Fatih Nah, distinguished chief architect in Red Hat’s CTO office; and Emanuel Kolta, lead analyst at GSMA Intelligence.
Mobile World Live
Aug
27th
2026
06:30
Print and Mail Security: What You Need From Your Vendor
Security in print and mail goes well beyond protecting a production facility. Critical communications can contain personal data, account information, payment details and legally sensitive content. A security failure can quickly become a compliance, revenue and operational issue.
CSG Systems
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