News Summary:
On July 13, 2026, Ticketek lost the ticketing contract for Sydney’s Hordern Pavilion after a US entertainment giant acquired the venue's operator and transferred the business to its own ticketing firm. The 100-year-old venue, located in Moore Park, sells hundreds of thousands of tickets to major global acts annually. This follows the June 15, 2026, appointment of Amy Mackie as Managing Director Ticketing at Silver Lake-backed Ticketek Entertainment Group (TEG), where she will oversee ticketing strategy and operations across Australia, New Zealand, Asia, and the UK. Earlier, on June 3, 2026, TEG appointed Melvin Koh as General Manager Ticketing Asia for Ticketek, based in Singapore, to lead operations, strategic partnerships, and platform growth as the company accelerates its presence in the region. Previously, on May 27, 2026, Ticketek faced customer complaints regarding the reallocation of front-row seats for the "Come Alive! The Greatest Showman Circus Spectacular" across Australia, with some tickets reportedly resold as VIP.
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