Turkcell Global Bilgi is a privately owned company headquartered in Turkey, operating under the Turkcell Group (Holding). Founded in 1999, it employs approximately 5,620 individuals, with its main product focus in telecoms. Functioning as a customer service centre, the company operates specifically under the Turkcell Group.
On April 27, 2026, Turkcell Global Bilgi enhanced customer experience and enterprise service efficiency by adopting Riverbed AppResponse, enabling intelligent observability for real-time visibility and consistent performance across complex virtualized environments. Previously, on September 16, 2025, the company constructed a secure software-defined data center infrastructure in partnership with Palo Alto Networks. Turkcell Global Bilgi, founded in 1999 as a Turkcell Group company, provides call center and digital services to sectors including finance, e-commerce, retail, and aviation. Earlier, on August 11, 2025, it received the First Place Award in the "Turkey-Based Producer / Call Center" category in the 26th Bilişim 500 – Top 500 IT Companies Research for its traditional and digital customer interaction services. This followed its move on July 15, 2025, to boost security and availability through F5 solutions, at which point the company served over 100 customers with more than 16,000 employees across 15 Turkish locations.
Subscribe for full access to Turkcell Global Bilgi's products in full detail
Subscribe for full access to Turkcell Global Bilgi's revenue in full detail
Subscribe for full access to Turkcell Global Bilgi's products in full detail 
