Zain Group is a Publicly Owned mobile telecommunications and digital services provider headquartered in Kuwait. Founded in 1983, it employs approximately 16,120 individuals and reported $6.4B in revenue as of 2024. The company operates across eight markets in the Middle East and Africa, offering various telecommunication and digital services.
Zain Bahrain's OneCX arm joined customer service technology provider Text Solution's partner program on August 21, 2026, to expand its portfolio of customer experience (CX) tools for commercial enterprises across Bahrain, enabling centralized customer interactions, AI-driven workflow automation, and actionable insights from service data. Previously, on August 19, Zain KSA enabled eleven consecutive remote robotic surgeries in partnership with the Innovation Empowerment Center at SEHA Virtual Hospital, utilizing ultra-low latency digital infrastructure for real-time precision. This initiative successfully completed four remote surgeries in a single day between SEHA Virtual Hospital and King Khalid University Hospital in Riyadh. Earlier, on August 13, Oman Telecommunications Company (Omantel) reported a 73.5% year-over-year increase in its net profit for the first half of 2026, reaching OMR 292.8 million, a surge primarily driven by improved EBITDA and higher investment income from Zain Group.
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