CaixaBank, a publicly owned financial services company headquartered in Spain, with operations offices in Valencia, Barcelona, and Madrid, was founded in 2011 and employs approximately 21,480 individuals. Formerly known as Criteria CaixaCorp, the multinational financial services company operates as Spain's third-largest lender by market value, following Banco Santander and BBVA. It maintains the most extensive branch network in the Spanish market with 5,397 branches serving 15.8 million customers. The company's activities encompass the universal banking and insurance operations of the La Caixa group, in addition to its holdings in the telecommunications company Telefónica and various other financial institutions.