Crownpeak, a privately owned US-based company founded in 2001, offers a customer experience platform as its main product. The company's technology is targeted towards marketers and agencies. As of 2023, Crownpeak employed approximately 130 people and generated less than $10 million in revenue.
On August 29, 2025, an integration was introduced that allows brands using Shopify to utilize FirstSpirit's content authoring capabilities. On September 17, 2025, a Crownpeak DQM Zapier Integration launched, facilitating connections between Digital Quality Management and various applications within the Zapier ecosystem. Also, on an unspecified date, the Fredhopper Product Discovery Shopify App launched. This app, a Crownpeak solution, offers AI-powered search, personalized recommendations, and visual merchandising capabilities for Shopify users. The app is designed for brands with extensive catalogs and complex online stores.
Subscribe for full access to Crownpeak's products in full detail 
