GoTo is a privately owned company headquartered in the US. Founded in 2003, it employs approximately 2290 individuals. The company specializes in software development, offering solutions for business communications and IT support.
On August 13, 2026, GoTo introduced GoTo Connect CX Complete, an offering that integrates GoTo Connect, GoTo Connect Contact Center, AI Receptionist, digital channels, analytics, and quality management into a unified operating layer. This solution provides small and medium-sized businesses (SMBs) with a practical route to stronger customer visibility, eliminating the need for a separate enterprise contact center stack.
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