GoTo is a privately owned company headquartered in the US. Founded in 2003, it employs approximately 2290 individuals. The company specializes in software development, offering solutions for business communications and IT support.
On October 1, 2026, GoTo published survey findings indicating that 83% of 2,500 employees and IT leaders across multiple countries fear they could be blamed or fired over an AI-driven mistake. The study highlighted a widening gap between the productivity gains workers report from AI and their confidence in using it safely at work. Previously, on September 28, 2026, GoTo announced an expansion of its GoTo Connect for Healthcare’s integration with athenahealth’s AI-native athenaOne. This integration adds new AI capabilities to automate appointment scheduling 24/7, aiming to reduce front-desk burden and capture lost revenue by preventing missed calls from becoming missed patients.