IGN Entertainment is a privately owned online media company founded in 1996 and headquartered in the United States. Employing approximately 600 people, the company primarily produces content focused on video games and broader entertainment.
IGN reported on Nintendo of America's decision to outsource its customer support services, resulting in job losses for hundreds of contractors. Multiple reports from IGN, citing anonymous sources and impacted staff, detailed the shift. The outsourcing occurred ahead of the Switch 2's first holiday season. One report specifically mentioned approximately 200 long-time contractor jobs being cut. The decision to outsource customer support services to South America was also reported by IGN.
Subscribe for full access to IGN Entertainment's products in full detail
Subscribe for full access to IGN Entertainment's revenue in full detail
Subscribe for full access to IGN Entertainment's products in full detail 
