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Lexer
https://lexer.io
https://www.linkedin.com/company/lexer/
Lexer is a privately owned company headquartered in Australia, founded in 2010, with approximately 130 employees. The company provides a customer data platform.
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Founded
2010
Headcount
121
Headquarters
Australia
Primary Segment
Technology, Information and Internet
Ownership
Privately Owned
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Apr
9th
2026
18:30
Big Data/Analytics, B2B Tag
5 early warning signs a high-value customer is about to churn (and how to stop it)
By the time a customer stops buying, they've usually been drifting for weeks. Purchase frequency drops. Emails go unopened. Basket size shrinks. The signals are there, but most retail brands only notice after the customer has already left.
Lexer
Apr
8th
2026
13:36
B2B Tag
Why product discovery is your most expensive data problem
Many retail brands today are sitting on more customer data than they know what to do with. Transaction records, browsing behaviour, search queries, loyalty activity, return histories. And yet, product discovery is often still generic. A first-time visitor and a customer who has spent $5,000 over three years will typically see the same homepage hero, the same bestsellers carousel, and the same category sort order.
Lexer
Apr
7th
2026
18:30
B2B Tag
What is customer data management? A retail marketer's guide
Customer data is everywhere in retail. Your ecommerce platform holds purchase history. Your email tool holds engagement data. Your POS holds in-store transactions. Your loyalty programme holds redemption records. The problem is that none of these systems were designed to talk to each other, which means the customer who bought twice in-store last month and opened every email you sent them looks like four different people across four different databases.
Lexer
Apr
6th
2026
18:30
B2B Tag
Customer acquisition strategies for retail: how to find and convert high-value customers
Rising digital advertising costs are making customer acquisition more expensive every year. The retailers who are growing profitably are not necessarily spending more to acquire customers. They are spending more precisely, targeting the customers most likely to stay, buy again, and grow in value over time.
Lexer
Mar
31st
2026
18:30
Big Data/Analytics, B2B Tag
How to build a customer segmentation strategy for retail
Segmentation is the foundation of every effective retail marketing programme. Without it, your campaigns go to everyone and resonate with no one. With it, you can target the right customers with the right message at exactly the right moment.
Lexer
Mar
31st
2026
18:30
B2B Tag
4 ways to improve your retail customer journey using data
Most retail brands know their customer journey could be better. The harder question is where to start, and what data will actually make a difference. This post breaks down four practical ways to use customer data to improve your retail customer journey, from the first touchpoint through to post-purchase retention.
Lexer
Mar
24th
2026
18:30
Emerging Tech, B2B Tag
The 5-step CDP implementation checklist for retail
Skipping foundational steps during CDP implementation is the fastest route to an expensive platform nobody uses. Here's a five-step checklist that keeps your retail CDP implementation focused on outcomes from day one. Retailers are investing in CDPs at record pace.
Lexer
Mar
22nd
2026
21:34
B2B Tag
RFM analysis for retailers
Most retention budgets treat all customers equally. RFM analysis is the framework that tells you who actually deserves your investment, and who you've been overspending on. Your retention budget is finite. Your customer base isn't. Without a structured way to assess who's buying, how often, and how much, marketing teams tend to default to one of two approaches: broadcast everything to the full list, or focus on acquisition and hope existing customers look after themselves.
Lexer
Mar
19th
2026
21:55
Cost Cutting, B2B Tag
Reducing customer acquisition cost in retail Lexer
Ecommerce acquisition costs are up 40% in the last two years and still climbing. You can't outspend the problem, but you can outsmart it by focusing your budget on the customers most likely to stick around.
Lexer
Mar
15th
2026
18:30
Big Data/Analytics
A marketer's guide to revenue attribution
Insights from Dotdigital, an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. As a marketer, you probably feel the growing pressure to show exactly how your efforts impact your business’s bottom line.
Lexer
Mar
13th
2026
06:59
Emerging Tech, B2B Tag
How Customer Data Drives Product Discovery
Product discovery is only as smart as the data behind it Most ecommerce brands today are sitting on more customer data than they know what to do with. Transaction records, browsing behaviour, search queries, loyalty activity, return histories.
Athos Commerce
Mar
10th
2026
18:30
B2B Tag
5 problems a CDP solves that your ESP never will
Your ESP is built to execute campaigns. A CDP gives you the customer intelligence to know what to do before you open your email platform, so when you hit send, every campaign is grounded in data rather than gut feel.
Lexer
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