Swisscom Group, also known as Swisscom AG, is a publicly owned company headquartered in Switzerland. Founded in 1998, the company has approximately 14,470 employees and reported $18.2B in revenue as of 2025. It specializes in IT Services and IT Consulting, functioning as a major telecommunications provider in Switzerland and Italy. The Swiss government holds a 51.0 percent ownership stake in Swisscom AG.
On February 18, Swisscom launched its Swiss AI Assistant, a generative AI chatbot based in Switzerland, designed to provide secure artificial intelligence services for businesses and public institutions. This solution processes and stores all data domestically and utilizes open-source language models without training on customer information, offering a privacy-focused alternative for internal knowledge management. Earlier the same day, Swisscom introduced an AI chatbot for its employees to access and process internal company information, with the Essential Edition available for CHF 149 per month for up to ten employees. This follows the company's full-year 2025 earnings call on February 17, where Swisscom AG reported a decline in telco revenues for 2025 and projected a similar CHF 120 million decline for 2026. Despite a 3-4% price increase on the Swisscom brand, the company expects a 40-60% split between B2C and B2B revenue decline, anticipating a lower to mid double-digit million impact from churn. Management foresees continued erosion in B2B revenues in the short to medium term but expects stabilization post-2027 upon completion of the SD1 migration, while also highlighting a dividend boost.
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