Ai-Media, a publicly owned Australian company founded in 2003, employs approximately 440 people. Its primary business is providing IT services and consulting, specifically focusing on captioning, transcription, translation, and audio description services. These services are offered to clients in the education, corporate, broadcast, and government sectors.
On September 16, 2025, PlayBox Neo partnered with AI-Media. This collaboration integrated AI-powered captioning, translation, and voice translation solutions into PlayBox Neo's broadcast playout ecosystem. The partnership aims to provide broadcast-quality accessibility and multilingual tools to various users, including broadcasters, universities, government organizations, and corporate AV users.
Ai-Media's customers primarily consist of search, social, and retail media and generative AI companies. Examples of Ai-Media's customers include Microsoft, Google and NBCUniversal. Ai-Media has partners like PlayBox Neo.