Amperity is a privately owned company, headquartered in the US. Founded in 2016, it employs approximately 380 individuals. Functioning in software development, the company provides a customer data platform designed to help companies connect and manage their customer data in one centralized location.
Amperity highlighted trusted customer context as critical for managing Agentic AI risk on September 29, 2026, noting the rapid adoption of Agentic AI across Asia Pacific. The company cited a BCG report indicating 77% of workers experiment with or deploy autonomous agents despite only 33% understanding them, and a Deloitte projection for consumer business adoption in the region to rise from 29% to 76% within two years. Previously, on September 24, Amperity made its Customer Platform (MCP) available through the Claude directory and ChatGPT marketplace, allowing authorized users to query customer data and utilize supported Amperity tools directly within these AI environments. On September 21, Amperity analyzed how loyalty reshapes the travel experience in the age of AI, stating that while points and perks remain relevant, travelers increasingly expect personalized experiences, with brands recognizing their preferences and anticipating needs. Earlier on the same day, new Amperity research found that 74.5% of consumers use Generative AI tools like ChatGPT, Claude, and Gemini, including 37.8% daily, presenting retailers with both an acquisition opportunity and a loyalty challenge as Generative AI facilitates faster comparison and brand discovery for shoppers.
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