BT Business, also known as BT Global Services and BT Enterprise, a privately owned entity under BT Group headquartered in the UK, was founded in 2000 and employs approximately 10,010 individuals. The company reported $9.9B in revenue as of 2024. The company specializes in enterprise connectivity services and functions as a provider of cloud-based integrated information technology services. It operates with its subsidiary, BT Media and Broadcast.

2024 Revenue

Founded

2000

Headcount

10,001

Headquarters

UK

Primary Segment

Enterprise connectivity services

Ownership

Privately Owned

News Summary:

On February 7, 2026, a major network infrastructure provider warned businesses they risk higher costs and losing service as the Public Switched Telephone Network (PSTN), an analogue system impacting all services powered by copper lines, will switch off in 12 months. This follows a February 6 warning from BT Group's Openreach, its infrastructure arm, to British businesses about the network's impending shutdown, noting approximately 500,000 commercial lines remain unmigrated as Openreach shifts to an all-digital IP-based service over fiber. Earlier on February 6, Chief Executive Allison Kirkby commented on BT's continued strategy delivery, accelerating transformation and building next-generation networks at a record pace. This statement accompanied the company's trading update for the quarter and nine months ending December 31, 2025, published February 5, 2026, which reported full fibre broadband reaching over 21 million homes and businesses and its 5G+ network accessible to 69% of the population.

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BT Business offers 4 products in the pro AV, connectivity and cloud, media and telecoms services and telecoms tech industries. BT Business's product portfolio comprises of enterprise connectivity services, pro AV services, enterprise and telecoms software and telecoms.
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BT Business's revenues were over $1B in 2024. Caretta Research has split BT Business's revenue into 4 different product categories, the largest of which is enterprise fibre and private IP. For full access to BT Business's revenue breakdown subscribe to Caretta Portal.
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BT Business has commercial and technical partners like Broadpeak and Amazon Web Services (AWS).

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