New Relic, a privately owned company headquartered in San Francisco, California, was founded in 2008, employs approximately 1000 individuals, and reported $925.6M in revenue as of 2023. The company specializes in enterprise software development, particularly in cloud-based observability, application performance monitoring (APM), and artificial intelligence-driven IT operations (AIOps). Established by Lew Cirne, the company focuses on changing how engineering teams track web and mobile software health. New Relic unifies telemetry data, encompassing metrics, events, logs, and traces (MELT), into a single cloud native environment, thereby moving beyond traditional data silos. The firm transitioned to a private enterprise in late 2023, following its $6.5 billion acquisition by private equity firms Francisco Partners and TPG Inc., after which Ashan Willy was appointed Chief Executive Officer.
New Relic published insights on September 11, exploring the reasons behind the widespread adoption of OpenTelemetry (OTel) by engineering leads and decision-makers in the tech industry. The company highlighted OTel's vendor-neutrality and its ability to facilitate switching observability vendors without code changes as key factors driving its prevalence in the instrumentation space. Previously, on September 8, New Relic announced its participation at Money20/20, located at Booth 21102. At the event, the company is showcasing its "Intelligent Observability" solutions specifically for the fintech and modern banking sectors, emphasizing the critical need for uptime in managing transaction volumes and mitigating risks such as revenue loss, compliance exposure, and eroded customer trust.
New Relic's customers primarily consist of media and TV services and entertainment Providers companies. Examples of New Relic's customers include Paramount Skydance Corporation, Seven Network and Purplle. New Relic has commercial and technical partners like Amazon Web Services (AWS) and Accedo.
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