New Relic, which transitioned to private ownership in late 2023 following a $6.5 billion acquisition by private equity firms Francisco Partners and TPG Inc., is headquartered in San Francisco, California, United States. Founded in 2008 by Lew Cirne, the company, with approximately 2,570 employees, reported $925.6M in revenue as of 2023. Functioning as a global enterprise software company, New Relic specializes in cloud-based observability, application performance monitoring (APM), and artificial intelligence-driven IT operations (AIOps). The company develops solutions for engineering teams to track web and mobile software health, moving past traditional data silos by unifying telemetry data—encompassing metrics, events, logs, and traces (MELT)—into a single cloud native environment. Following the acquisition, Ashan Willy was appointed Chief Executive Officer.
On July 30, 2026, New Relic introduced its Salesforce Exporter, providing a unified view of Salesforce telemetry by funneling usage, performance errors, and security metrics directly into the New Relic platform to enable proactive optimization. This follows the company's "o11y Hacks" event in Auckland on July 29, which showcased the latest product innovations in Intelligent Observability and AI, alongside best practices. Earlier, on July 28, New Relic held a similar "o11y Hacks" event in Wellington, discussing observability tips and answering questions.
New Relic's customers primarily consist of entertainment Providers companies. Examples of New Relic's customers include Paramount Skydance Corporation and Purplle. New Relic has commercial and technical partners like Accedo and Amazon Web Services (AWS).
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