Xero is a publicly owned company headquartered in New Zealand. Founded in 2006, the company employs approximately 5700 individuals and reported $1.1B in revenue as of 2025. The company specializes in software development, providing cloud-based accounting software for small and medium-sized businesses.
Xero apologized on September 11, 2026, to its UK adviser community, including accountants and bookkeepers, following two incidents, one of which involved an influencer discussing connecting Xero to Claude and claiming significant accounting fee savings. On the same day, eSignature platform SignWell rolled out a native integration with Xero, enabling users to send quotes and invoices for electronic signatures and sync results directly into accounting records. This integration targets accountants, bookkeepers, and business owners who previously relied on manual exports or email for signature collection. Earlier on September 11, Xero's 2026 State of South African Small Business report revealed that 52% of South African small and medium-sized enterprises (SMEs) use artificial intelligence (AI) tools daily or weekly, though 56% desire more support to understand AI's application to their operations.