CGI, a publicly owned company founded in 1976 and headquartered in Canada, is an IT and business consulting firm. Employing over 67,200 people, CGI operates in 400 locations globally, serving clients across 21 industries. In 2023, the company reported revenues exceeding $1 billion. Its core business involves the production and post-production of IT solutions and related consulting services.
CGI partnered with a technology company on September 25, 2025 to implement machine learning models for collections, aiming to improve contact rates and operational efficiency. This involved using first-party data and CGI's collections platform to optimize contact timing and channels. Separately, CGI supported a report from Digital Catapult and Innovate UK that examined workforce challenges and opportunities related to AI and 5G in the UK telecoms sector. A session on fraud, waste, and abuse (FWA) prevention, moderated by CGI Federal's Karim Fadel, took place on September 25, 2025, focusing on strategies for agencies and organizations to address FWA across systems and programs. The session highlighted the availability of various FWA prevention solutions from the U.S. Department of the Treasury and the private sector. A separate news item noted that the U.S. Department of Health and Human Services reported over $100 billion in improper payments across Medicare, Medicaid, and related programs in fiscal year 2023.
CGI's customers primarily consist of broadcast television and radio and media and TV services companies. Examples of CGI's customers include SRG SSR, BBC and France Televisions. CGI has commercial and technical partners like ARD, Kesko Group and Federal Bureau of Investigation (FBI). CGI has suppliers like MASV.
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