ClassPass Inc., a privately owned company founded in 2013 and headquartered in the US, employs approximately 520 people. Its primary business is providing consumer services in the form of a subscription-based platform offering access to fitness classes and health clubs. The service encompasses over 30,000 locations across 28 countries and includes a variety of fitness activities such as yoga, strength training, and various other classes, accessible both online and in-person.
ClassPass faced a lawsuit, *Chabolla v. ClassPass Inc.*, filed in the Ninth Circuit. Katherine Chabolla alleged that ClassPass violated California's Automatic Renewal Law, Unfair Competition Law, and Consumers Legal Remedies Act by restarting auto-renewal charges following a pandemic-related suspension of service. The case highlights potential legal issues for companies with online terms of service agreements, specifically concerning arbitration clauses and consumer privacy litigation.