Conviva, a privately owned company, is headquartered in Silicon Valley, United States, with additional offices in New York and London. Founded in 2006, the company employs approximately 540 individuals and reported $70.0M in revenue as of 2024. The company specializes in video data and analytics solutions, focusing on video optimization.
On August 26, 2026, Conviva, a real-time experience intelligence platform, positioned itself as an observability layer for agentic AI deployments, applying its two decades of streaming experience quality measurement to monitoring AI agent interactions at scale, as CEO Keith Zubchevich discussed on the AppDevANGLE podcast. Previously, on July 30, 2026, Zubchevich joined the Profluence Sports Podcast after Conviva monitored tens of millions of concurrent streams during a World Cup, emphasizing that Quality of Experience (QoE) must extend beyond the initial stream for live-streamed events. On the same day, Zubchevich also discussed on the Beyond The Cart podcast that e-commerce brands need to consider the difference between outcome and experience when deploying AI agents, noting that a successful purchase does not always equate to a good customer experience. Earlier, on July 29, 2026, Conviva launched an SDK Integration via MCP, addressing the manual and error-prone nature of integrating third-party SDKs, a problem exacerbated by AI coding assistants.
Conviva's customers primarily consist of telecoms companies. Examples of Conviva's customers include Telefonica, AT&T and Comcast Corporation. Conviva has commercial and technical partners like IBM, ServiceNow and Comcast Technology Solutions (CTS).
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