Freshworks, a publicly owned company headquartered in the US, was founded in India in 2010 and employs approximately 7,680 individuals. The company specializes in software development, focusing on customer engagement solutions for businesses of all sizes.
On April 3, 2026, Freshworks expanded its Freshservice platform by introducing a redefined IT Asset Management (ITAM) solution. This enhancement integrates continuous infrastructure discovery and dependency mapping, aiming to deliver a more unified AI-powered service operations platform that combines ITAM, IT Service Management (ITSM), and IT Operations Management (ITOM) within a single environment. Previously, on April 2, Freshworks filed a Statement of Changes in Beneficial Ownership with the SEC. Also on April 2, Needham analysts included Freshworks among enterprise software companies that could see "meaningful" growth in their free cash flow per share if they executed larger stock buybacks.
Subscribe for full access to Freshworks's products in full detail 
