Intercom is a Privately Owned company headquartered in the US. Founded in 2011, it employs approximately 1,300 people. The company specializes in software development, providing customer engagement solutions.
On April 24, 2026, Intercom announced the general availability of its Fin AI agent for sales, extending its capabilities beyond customer service. The company reported that Fin, which it positions as a single agent architecture across the full customer lifecycle, has surpassed $100 million in annual recurring revenue (ARR) and is growing at 3.5x. This follows Intercom's introduction of "The Sales Agent Blueprint" on April 23, 2026, which provides guidance for launching and scaling AI in sales, building on its previous "Service Agent Blueprint" for support teams.
Subscribe for full access to Intercom's products in full detail 
