Intercom is a privately held American customer engagement platform company headquartered in San Francisco, California. Founded in 2011, the company offers a range of products and services designed to help businesses build and maintain relationships with their customers. Intercom's main products include a customer relationship management (CRM) platform, a live chat feature, and a help desk ticketing system. The company also offers a variety of marketing automation tools, such as email marketing and social media management. Intercom has over 1,300 employees and serves over 30,000 customers worldwide.
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