News Summary:
On March 13, 2026, Matador published insights into the 2026 Modern Dealership Communication Stack, detailing how integrating calls, chat, SMS, video, and CRM systems can optimize operations and drive sales amidst high customer activity. Previously, on March 9, 2026, a Matador Spotlight featured testimonials from automotive industry professionals, including David Mark, Dealer Principal at Jonker Auto Group, and Rana Khan, Owner of Honda of Toronto, who lauded Matador for speeding up and optimizing all communications, specifically highlighting the platform's convenient and easy-to-use SMS features for both clients and dealership teams. This followed an earlier publication on February 27, 2026, where Matador explored "A Day in the Life of a Dealership Powered by AI," emphasizing the shift in customer expectations beyond traditional business hours and the increasing reliance on AI-driven solutions to manage leads and service departments effectively.
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