NTV Uganda, a privately owned media company founded in 2006 and headquartered in Uganda, operates broadcast television and radio services. Employing approximately 190 people, the company reported revenues exceeding $1 billion in 2020.
NTV Uganda reported on public concerns regarding the Uganda Electricity Distribution Company Limited (UEDCL) following its full operational launch. On an unspecified date, UEDCL faced criticism for customer care inefficiencies and power supply challenges, barely a week after commencing full operations. NTV Uganda visited UEDCL offices to assess the situation. A second report, also from an unspecified date, reiterated these concerns about slow response times and public backlash related to customer service and power supply issues.