News Summary:
Telehealth and wellness organizations are reconsidering their relationships with payment processing providers like Stripe due to issues with payment processing category codes and restricted business classifications, effective September 2, 2026. On the same day, Recurly announced its participation at the MAG Payments Conference in Nashville, where it plans to discuss strategies for addressing revenue gaps from failed payments, identifying avoidable churn, and improving visibility across gateways. Also on September 2, the company highlighted the FTC's click-to-cancel checklist for telehealth businesses, noting that cancellation impacts billing, care access, prescriptions, sensitive data, and the patient experience. Previously, on August 30, Recurly discussed the complexities of subscription billing, observing that the "build vs. buy" decision often proves challenging for CFOs as businesses grow and customer demands for new payment methods and pricing tests increase. Earlier, on August 27, Recurly advised on increasing recurring payments revenue through solutions such as Account Updater, network tokenization, smart retry logic, and intelligent payment routing to recover failed transactions and retain earnings.
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