Vindicia, a privately held US company acquired by Amdocs, was founded in 2003. It employs approximately 110 people and provides subscription billing and recurring revenue management systems for the video business sector. Its product offerings encompass a subscription billing platform, fraud prevention tools, and customer retention features. In 2023, the company reported revenues of approximately $10 million.
On December 20, 2024, Vindicia published two identical articles noting that businesses face a complex economic environment in 2025, where payment recovery solutions present a growth opportunity to address revenue leakage and improve customer loyalty. Another article promoted Vindicia Retain, a payment recovery solution using AI and machine learning to recover lost revenue. A separate article defined active churn, or voluntary churn, as a subscriber canceling service. Finally, a further article highlighted Vindicia Retain's ability to resolve failed and unsolvable recurring payments, increasing revenue and customer retention for subscription businesses.
Vindicia's customers primarily consist of streaming services and video business systems companies. Examples of Vindicia's customers include Eros Media Group and Vimeo.