Vindicia is a Privately Owned company, an Amdocs company, headquartered in the United States. Founded in 2003, it employs approximately 70 individuals and reported $11.0M in revenue as of 2024. The company specializes in video business systems, functioning as a provider of digital subscription billing and recurring revenue solutions. Its core offerings include a subscription billing platform, advanced fraud management tools, and personalized customer retention strategies.
On July 7, 2026, Vindicia published an "Involuntary Churn Playbook" explaining why failed payments contribute to involuntary churn and outlining how subscription businesses can recover customers and revenue through an intelligent recovery approach, arguing that traditional retry and dunning strategies often fall short. Previously, on February 10, 2026, the company hosted an "AI-Powered Payment Recovery Webinar" featuring leaders from Adobe and Gen Digital. This webinar demonstrated how AI and real-time intelligence transform payment recovery, helping subscription businesses move beyond traditional retry logic to reduce involuntary churn and recover revenue, addressing the impact of failed payments on revenue retention and customer experience. This followed a "how-to guide" published on June 21, 2025, for CFOs and business leaders, which identified failed payment transactions as a persistent challenge that not only impacts recurring revenues but also contributes to passive churn, damaging customer lifetime value, customer experience, and profitability.
Vindicia's customers primarily consist of spectator Sports, broadcast television and radio and telecoms companies. Examples of Vindicia's customers include Telstra, National Basketball Association and Media Prima Berhad.
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