Slack, a privately owned company headquartered in the US, founded in 2009 and employing approximately 3,510 individuals, operates primarily in the technology, information, and internet sectors, providing a productivity platform specifically designed for enterprises.
On June 25, 2026, Anthropic launched Claude Tag in beta for its Enterprise and Staff plans, enabling users to invoke the company’s AI directly within shared Slack channels by typing @Claude. This integration allows Claude to participate in group discussions, reading context to respond with relevant information, answer questions, summarize chats, and identify updates, shifting the AI from one-on-one sessions to collaborative group threads for asynchronous task delegation and output analysis. Earlier on the same day, Slack became MCP-Native. This followed Slack's outline of its AI serving infrastructure's evolution through four distinct phases, moving from a self-managed Amazon SageMaker deployment to a multi-cloud architecture spanning AWS Bedrock and Google Cloud Vertex AI. According to the company, this final configuration improved quality on complex reasoning workloads by approximately 10% and reduced latency for short prompts by around 67%.
Slack has customers like Japan Visualmedia Translation Academy. Slack has commercial and technical partners like Ortana Media Group and MASV. Examples of Slack's suppliers include Automattic and Amazon Web Services (AWS).