CSG, also known as CSG Systems International, is a publicly owned company headquartered in the US and a subsidiary of NEC. Founded in 1994, it employs approximately 6,890 individuals and reported $1.2B in revenue as of 2025. The company provides conferencing, ecommerce, and customer journey technology, offering business support solutions for the communications industry. Its solutions encompass cable and satellite care and billing, content management and monetization, convergent rating and billing, mediation and data management, and wholesale settlement and routing.

2025 Revenue

Founded

1994

Headcount

6,886

Headquarters

US

Primary Segment

Conferencing, ecommerce and customer journey technology

Ownership

Publicly Owned

Deployments

19

News Summary:

On April 9, 2026, CSG Systems International announced a strategic partnership with ePLDT Group, a digital solutions provider in the Philippines, to expand its presence in the dynamic Southeast Asian information and communications technology sector. This collaboration builds on ePLDT's earlier selection of CSG on April 5 to support the next phase of its business growth and upgrade enterprise services. ePLDT, the ICT subsidiary of Philippines operator PLDT, plans to utilize CSG's digital platforms, specifically in customer engagement, billing, and service management, to modernize its operations and provide personalized services to enterprise clients. Earlier the same day, CSG Systems International was selected by ePLDT Group to support its digital infrastructure and enterprise solutions, aiming to extend its cloud and AI capabilities.

Similar Companies

Subscribe for full access to CSG's profile
CSG offers 6 products in the telecoms tech, media tech, connectivity and cloud and enterprise tech industries. CSG's product portfolio comprises of telecoms network infrastructure, video business systems, enterprise cloud, enterprise and telecoms software, conferencing, ecommerce and customer journey technology and bSS/OSS.
Subscribe for full access to CSG's products in full detail
CSG's revenues were $1.2B in 2025. Caretta Research has split CSG's revenue into 8 different product categories, the largest of which is customer experience management, which represents 38% of CSG's revenue.
Subscribe for full access to CSG's revenue in full detail
CSG's customers primarily consist of telecoms companies. Examples of CSG's customers include Vodafone, Comcast Corporation and Charter Communications.

Example Customers

Subscribe for full access to CSG's profile