CSG

https://www.csgi.com
https://www.linkedin.com/company/csg-/

CSG, also known as CSG Systems International, is a publicly owned company headquartered in the US. Founded in 1994, with approximately 6,890 employees, the company reported $1.2B in revenue as of 2025. Operating as a provider of telecoms network infrastructure, CSG is a subsidiary of NEC and encompasses subsidiaries such as Kitewheel and Tango Telecom. The company specializes in business support solutions for the communications industry, offering services that include cable and satellite care and billing, content management and monetization, convergent rating and billing, mediation and data management, and wholesale settlement and routing.

2025 Revenue

Founded

1994

Headcount

5,500

Headquarters

United States

Primary Segment

Telecoms network infrastructure

Ownership

Publicly Owned

Deployments

News Summary:

On September 5, 2026, a Mobile World Live panel featuring executives from CSG, Red Hat, and GSMA Intelligence, identified artificial intelligence as a key technology reshaping customer care within the telecommunications sector. The panel concluded that as 5G networks achieve comparable speeds and coverage, mobile operators now increasingly differentiate through customer experience, making customer care a primary competitive battleground after previously being secondary to network build-out. Earlier, on September 4, 2026, this same Mobile World Live panel, titled "AI: The customer care game-changer," convened CSG's Chief Strategy and Product Officer, Chad Dunavant, alongside Fatih Nah of Red Hat and Emanuel Kolta of GSMA Intelligence, to explore AI's transformative impact on mobile network operator strategy.

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CSG offers 16 products in the connectivity and cloud, media tech, telecoms tech and enterprise tech industries. CSG's product portfolio comprises of video business systems, bSS/OSS, telecoms network infrastructure, enterprise and telecoms software and enterprise cloud.

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CSG's revenues were $1.2B in 2025. Caretta Research has split CSG's revenue into 12 different product categories, the largest of which is enterprise IT system integration, which represents 28% of CSG's revenue.

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Sep

14th

2026

06:30

Emerging Tech, B2B Tag

Voice Is the Last Line of Defense in CX. Time to Treat It That Way.

When self-service can't resolve it, when the app doesn't have an answer, when the stakes are too high to rely on a chatbot, customer care all comes down to the voice channel. Voice is the last line of defense in customer experience (CX).

CSG Systems

Sep

11th

2026

06:30

Emerging Tech

5G Network Slicing: Architecture, Use Cases & Monetization

5G network slicing is a technique that operators use to divide a single physical 5G network into multiple separate virtual networks, called slices—each configured for a different job. The operator’s charging systems and business software price and bill what runs on those slices—per user, device, session, usage event, or a bundled package, depending on the deal.

CSG Systems

Sep

5th

2026

06:28

B2B Tag, Events and Conferences

AI reshapes telco customer care as connectivity becomes commoditised

Customer care has long played second fiddle to network build-out and coverage in mobile operator strategy. That is changing fast as 5G networks converge on similar speeds and coverage, forcing operators to compete on the experience around the network - and AI is now the technology reshaping that fight, according to a recent Mobile World Live panel featuring executives from CSG, Red Hat, and GSMA Intelligence.

Complete AI Training

Sep

4th

2026

10:30

Events, Artificial Intelligence, B2B Tag, Events and Conferences

AI: The customer care game-changer

PARTNER FEATURE: Customer care has always been a vital part of MNO strategy. However, it has arguably played second fiddle to other parts of the business, such as network build-out and coverage. That is changing fast, according to a recent Mobile World Live panel, AI: The customer care game-changer, which brought together Chad Dunavant, chief strategy and product officer at CSG; Fatih Nah, distinguished chief architect in Red Hat’s CTO office; and Emanuel Kolta, lead analyst at GSMA Intelligence.

Mobile World Live

Aug

27th

2026

06:30

Print and Mail Security: What You Need From Your Vendor

Security in print and mail goes well beyond protecting a production facility. Critical communications can contain personal data, account information, payment details and legally sensitive content. A security failure can quickly become a compliance, revenue and operational issue.

CSG Systems

Aug

26th

2026

06:30

B2B Tag

High-Stakes Banking Journeys: An Execution Playbook

© 2026 CSG Systems, Inc. and/or its affiliates ("CSG"), All Rights Reserved. CSG®, Ascendon®, CIT® and Forte® are registered trademarks of CSG Systems, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved.

CSG Systems

Aug

24th

2026

06:30

B2B Tag, Tenders and Contracts

CSG wins bridge laying vehicle contracts worth over USD 50 million for customers in Europe, the Middle East and Southeast Asia ()

CSG wins bridge laying vehicle contracts worth over USD 50 million for customers in Europe, the Middle East and Southeast Asia () | aktiencheck.de

Aktiencheck

Aug

24th

2026

03:38

Procurement and Sales, B2B Tag, Tenders and Contracts

CSG Secures Over USD 50 Million in Bridge Laying Vehicle Contracts Across Regions

Major Contracts for CSG Industrial-technology group CSG has recently signed several significant contracts valued at over USD 50 million for the delivery of bridge laying vehicles. These contracts have been secured from customers in Europe, the Middle East, and Southeast Asia, marking a notable expansion of CSG’s presence in critical markets.

Defcrosnews

Aug

22nd

2026

06:30

Emerging Tech

How to Implement CPQ (2026)

Manual quoting destroys sales momentum. When product configurations rely on tribal knowledge, discount approvals drag on for days, and pricing lives in scattered spreadsheets, deal velocity stalls. Software quotes end up inaccurate, customer trust erodes, and profit margins shrink under unapproved discounting.

CSG Systems

Aug

21st

2026

04:47

Procurement and Sales, B2B Tag, Tenders and Contracts

CSG (ENXTAM:CSG) Could Be 37% Undervalued Following Polish Chassis Contracts

Find winning stocks in any market cycle. Join 7 million investors using Simply Wall St's investing ideas for FREE. CSG (ENXTAM:CSG) stock is in focus after the group signed contracts worth more than €150 million to supply several hundred chassis for Polish tactical vehicles under EU SAFE programme financing.

Yahoo Finance

Aug

21st

2026

01:54

Procurement and Sales, B2B Tag, Tenders and Contracts

Is CSG (ENXTAM:CSG) Undervalued Following Its Federal Ammunition Contract Win?

CSG (ENXTAM:CSG) is back in focus after group company Federal Ammunition won a long term supply contract with the Nordic Police for up to 35 million rounds of duty and training ammunition. See our latest analysis for CSG.

Simply Wall Street

Aug

20th

2026

04:03

Emerging Tech, Big Data/Analytics, Artificial Intelligence, Marketing and Promotional Activities

If Brands Want to Be Relevant to Customers, It Will Require Restraint

For years, brands have treated customer experience as a race to add more: more personalization, more channels, more automation, and more content. The assumption was that more communication would feel like a more present, empathetic brand.

CustomerThink

CSG's customers primarily consist of telecoms companies. Examples of CSG's customers include Comcast Corporation, Charter Communications and Vodafone.