CSG Systems International Inc., a publicly owned company founded in 1994, is a software developer headquartered in the US. Employing approximately 6,890 people, CSG provides business support software solutions primarily for the communications sector. These solutions encompass various aspects of the industry, including billing and customer care for cable and satellite services, content management and monetization, convergent rating and billing systems, mediation and data management tools, and wholesale settlement and routing capabilities.

2024 Revenue

Founded

1994

Headcount

6,886

Headquarters

US

Primary Segment

Enterprise and telecoms software

Ownership

Publicly Owned

Deployments

19

News Summary:

CSG and Charter Communications announced a multi-year extension and expansion of their partnership on an unspecified date, extending their agreement through 2031. The expanded partnership covers revenue management, digital customer experience, and cloud-native SaaS technology. A separate announcement highlighted CSG Xponent Analytics, a tool that processes customer data into dashboards to aid decision-making. The company also noted the implications of Apple's move to eSIM-only iPhones, suggesting a new era for telecommunications service providers. A financial comparison between CSG and Cass Information Systems was published, analyzing factors such as earnings, profitability, risk, analyst recommendations, dividends, institutional ownership, and valuation.

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CSG offers 6 products in the connectivity and cloud, enterprise tech, media tech and telecoms tech industries. CSG's product portfolio comprises of enterprise cloud, conferencing, ecommerce and customer journey technology, video business systems and enterprise and telecoms software.
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CSG's revenues were $1.2B in 2024. Caretta Research has split CSG's revenue into 5 different product categories, the largest of which is bSS/OSS, which represents 60% of CSG's revenue.
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CSG's customers primarily consist of telecoms and telecoms services companies. Examples of CSG's customers include Charter Communications, Vodafone and Comcast Corporation.

Example Customers

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