CSG

https://www.csgi.com
https://www.linkedin.com/company/csg-/

CSG Systems International Inc., a publicly owned company founded in 1994, is a software developer headquartered in the US. Employing approximately 6,890 people, CSG provides business support software solutions primarily for the communications sector. These solutions encompass various aspects of the industry, including billing and customer care for cable and satellite services, content management and monetization, convergent rating and billing systems, mediation and data management tools, and wholesale settlement and routing capabilities.

2024 Revenue

Founded

1994

Headcount

6,886

Headquarters

Primary Segment

Enterprise and telecoms software

Ownership

Publicly Owned

Deployments

News Summary:

CSG and Charter Communications announced a multi-year extension and expansion of their partnership on an unspecified date, extending their agreement through 2031. The expanded partnership covers revenue management, digital customer experience, and cloud-native SaaS technology. A separate announcement highlighted CSG Xponent Analytics, a tool that processes customer data into dashboards to aid decision-making. The company also noted the implications of Apple's move to eSIM-only iPhones, suggesting a new era for telecommunications service providers. A financial comparison between CSG and Cass Information Systems was published, analyzing factors such as earnings, profitability, risk, analyst recommendations, dividends, institutional ownership, and valuation.

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CSG offers 6 products in the telecoms tech, enterprise tech, media tech and connectivity and cloud industries. CSG's product portfolio comprises of conferencing, ecommerce and customer journey technology, enterprise cloud, enterprise and telecoms software and video business systems.

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CSG's revenues were $1.2B in 2024. Caretta Research has split CSG's revenue into 5 different product categories, the largest of which is bSS/OSS, which represents 60% of CSG's revenue.

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Dec

12th

2025

11:59

Artificial Intelligence, B2B Tag

How to Win Loyalty in 2026

In our annual report analyzing trends in customer experiences, we uncover how leading brands cut through the chaos to earn trust and drive growth. Discover how CSG Xponent Analytics transforms complex customer data into clear, actionable dashboards that empower your team to make confident decisions.

CSG Systems

Dec

12th

2025

06:31

Financial Results, Emerging Tech, B2B Tag

CSG Systems International, Inc. (CSGS) CEO Brian Shepherd on Q2 2022 Results - Earnings Call Transcript

CSG Systems International, Inc. reported its Q2 2022 results, with CEO Brian Shepherd highlighting a strong quarter driven by growth in digital transformation and customer engagement solutions. The company's revenue increased, with a notable uptick in subscription and services revenue. Shepherd emphasized the company's focus on innovation and strategic partnerships, positioning CSG for continued growth and expansion in the market.

Seeking Alpha

Dec

10th

2025

07:30

Artificial Intelligence, B2B Tag

CSG Named Leader in QKS Group SPARK Matrix™️: Customer Journey Management, Q4 2025

CSG Systems

Dec

9th

2025

18:30

Artificial Intelligence, B2B Tag

Tier Analyst, Industry Recognition for Customer Journey Management, Analytics

CSG ® (NASDAQ: CSGS) today announced that its flagship customer engagement platform, CSG Xponent , has earned multiple honors for journey management, customer analytics and personalization.

CSG Systems

Dec

9th

2025

00:16

Financial Results, Emerging Tech, B2B Tag

CSG Systems International, Inc. 2022 Q2 - Results - Earnings Call Presentation (NASDAQ:CSGS) 2022-08-04

CSG Systems International, Inc. reported its 2022 Q2 financial results, with the company delivering revenue of $246.4 million, a 4.4% increase from the same period last year. Net income came in at $13.4 million, or $0.43 per diluted share. Management highlighted strong growth in the company's core business, driven by increased demand for its customer experience and revenue management solutions. Looking ahead, CSG Systems expects continued momentum in the second half of the year, with revenue growth expected to be driven by new customer wins and expanding relationships with existing clients.

Seeking Alpha

Dec

5th

2025

00:28

B2B Tag

Modernization & Agentic AI for Financial Services

CSG Systems

Dec

4th

2025

13:00

Emerging Tech, B2B Tag

Our biggest leap in Agentic AI.Ever.

CSG Systems

Dec

3rd

2025

15:01

CSG Systems International claims telecom billing upgrade boosts ARPU by 15%

CSG Systems International has announced that upgrading telecom billing systems can significantly enhance Average Revenue Per User (ARPU) by up to 15%. The company claims that inefficient billing systems may be eroding profits in the industry. In their latest eBook, they offer seven proven strategies to modernize these systems, suggesting enhancements that can drive business growth. The emphasis is on the importance of keeping up-to-date with technological advancements in telecom billing to maintain robust financial health.

Traders Union

Dec

3rd

2025

08:33

B2B Tag

$HAREHOLDER ALERT: The M&A Class Action Firm Continues to Investigate the Merger--HFWA, HOUS, COMP, and CSGS

NEW YORK , Dec. 3, 2025 /PRNewswire/ -- Class Action Attorney Juan Monteverde with Monteverde & Associates PC (the "M&A Class Action Firm"), has recovered millions of dollars for shareholders and is recognized as a Top 50 Firm in the 2024 ISS Securities Class Action Services Report.

Le Lézard

Dec

2nd

2025

22:06

Artificial Intelligence, B2B Tag

The Patient Overwhelm Problem: 70% Are Tuning Out Communications

CSG Systems

Nov

27th

2025

18:30

Emerging Tech, B2B Tag

Top five fintech M&A stories from November 2025

Mergers and acquisitions (M&A) are common occurrences in the world of fintech, often reshaping businesses and redefining the market landscape. Here, we take a look at five of the top fintech M&A stories in November, featuring Green Dot, ABN Amro, NIBC Bank, Worldline, SIX Group, BECU, and more.

FinTech Futures

Nov

25th

2025

19:20

B2B Tag

Adapting Your Omnichannel Engagement for Email Storage Limits

CSG Systems

CSG's customers primarily consist of telecoms services and telecoms companies. Examples of CSG's customers include Comcast Corporation, Vodafone and Charter Communications.