KDDI

KDDI

https://www.kddi.com/english/
https://www.linkedin.com/company/kddi-corporation/

KDDI, also known as KDDI Corporation, is a publicly owned company headquartered in Japan. Founded in 1984, the company operates with approximately 2,100 employees and reported $39.1B in revenue as of 2024. It functions as a Japanese telecommunications company, specializing in telecoms.

2024 Revenue

Founded

1984

Headcount

2,097

Headquarters

Japan

Primary Segment

Telecoms

Ownership

Publicly Owned

Deployments

1

News Summary:

KDDI incorporated a digital human platform into its online customer support service on March 11, 2026, utilizing autonomous AI agents to manage user inquiries. The platform operates within its au Support AI Advisor service, responding to customer questions with AI trained on historical interactions from the company's customer service centers. Previously, at MWC26 in Barcelona on March 10, KDDI's VP for consumer business strategy, Toshiro Akiyama, stated that the operator is focusing on customer experience to drive growth, leveraging AI, data analytics, and robotics to enhance service both in-store and at home. Earlier on the same day, Japanese start-up AstroX joined KDDI's space co-creation program, Mugenlabo Universe, which supports collaborative projects involving space technologies. AstroX stated that its participation will expand opportunities for companies and researchers to conduct demonstrations and experiments from the stratosphere to space.

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KDDI offers 6 products in the connectivity and cloud and media and telecoms services industries. KDDI's product portfolio comprises of media and TV services, broadcast television and radio, enterprise cloud and telecoms.

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KDDI's revenues were $39.1B in 2024. Caretta Research has split KDDI's revenue into 6 different product categories, the largest of which is enterprise broadband and voice, which represents 65% of KDDI's revenue.

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Mar

19th

2026

03:21

Could Telehouse be about to add a sixth data centre to its Docklands campus?

KDDI, the Japanese telecoms firm that’s most known in the UK as the owner of Telehouse, has acquired the 1.1 million sqft Inventory Estate in London’s Docklands. According to Green Street News, KDDI bought the estate from LaSalle Investment Management and Trilogy Real Estate for about £250 million.

Data Centre Review

Mar

18th

2026

18:30

Emerging Tech, B2B Tag

Telehouse parent KDDI acquires office site in London’s Docklands zoned for data center expansion – report – BeBeez International

The parent company of data center firm Telehouse has reportedly acquired an office campus in East London that has planning permission for a large data center development. First reported by Green Street News and BisNow, KDDI has acquired the Republic campus in Tower Hamlets from Trilogy Real Estate and LaSalle Investment Management for around £250 million ($333.8m).

BeBeez International

Mar

18th

2026

09:10

Artificial Intelligence, B2B Tag

How telecom leaders are transforming connectivity with AI and HPC innovation

Telcos are becoming AI compute providers, using HPC to build sovereign AI, train LLMs, run digital twins, and achieve new revenue through faster, secure innovation. The telecommunications industry stands at a pivotal intersection of massive data growth and the urgent need for intelligent automation.

Hewlett Packard Enterprise

Mar

17th

2026

18:30

Emerging Tech, B2B Tag

Telehouse parent KDDI acquires office site in London's Docklands zoned for data center expansion - report

The parent company of data center firm Telehouse has reportedly acquired an office campus in East London that has planning permission for a large data center development. First reported by Green Street News and BisNow, KDDI has acquired the Republic campus in Tower Hamlets from Trilogy Real Estate and LaSalle Investment Management for around £250 million ($333.8m).

Mar

17th

2026

09:06

Japanese Company Buys £250M London Office And Data Centre Scheme

A Japanese telecoms firm is buying a giant mixed-use east London campus where a major data centre could be built. KDDI bought the 1.1M SF Inventory Estate in Docklands from LaSalle Investment Management and Trilogy Real Estate for about £250M, Green Street News reported.

Mar

11th

2026

00:58

Artificial Intelligence, B2B Tag

KDDI deploys digital human platform for AI customer support service

KDDI has incorporated a digital human platform into its online customer support service as part of a system that uses autonomous AI agents to handle user enquiries. The operator said the platform is being used within its au Support AI Advisor service, an online support channel that responds to customer questions using AI trained on historical interactions from the company's customer service centres.

Mar

10th

2026

09:23

Emerging Tech, ESG, B2B Tag

MWC26: How KDDI’s omnichannel approach is putting customers first

Japanese telecom operator KDDI is doubling down on customer experience in order to boost growth, KDDI VP for consumer business strategy Toshiro Akiyama told TelecomTV at MWC26 in Barcelona. The operator is leveraging next-generation technologies, such as AI, data analytics and robots, to boost the customer experience, both in-store and at home.

Mar

10th

2026

00:44

Partnerships and Alliances, B2B Tag

AstroX joins KDDI's space innovation programme

Japanese start-up AstroX has joined the space co-creation programme Mugenlabo Universe, operated by KDDI, to support collaborative projects involving space technologies and applications. AstroX said participation in the programme will allow it to expand opportunities for companies and researchers to conduct demonstrations and experiments from the stratosphere to space.

Mar

8th

2026

18:30

Artificial Intelligence, IoT, B2B Tag

Signals from MWC 2026: The Infrastructure Questions Behind Mobile’s Next Wave

From new eSIM standards to AI-powered devices, MWC 2026 highlighted the innovations reshaping connectivity – and the network infrastructure required to support them. This year’s Mobile World Congress (MWC) seemed to come around quickly, once again inviting new and familiar faces from the world of technology to gather in the halls of the Fira Gran Via in Barcelona.

Mar

7th

2026

18:30

Emerging Tech, B2B Tag

Knowledge Building an Office Network: Necessary Equipment, Steps, and Key Considerations

An office network is a system that connects multiple devices in a company—such as PCs, printers, and servers—so they can communicate with one another, share data, and access the internet.

Mar

7th

2026

18:30

Knowledge Complete Guide to Email Security Measures: A Thorough Explanation of the Latest Threats and Essential Countermeasures

Email forms the backbone of business communication. Despite its convenience, it is also one of the most effective entry points for cyber attackers trying to infiltrate corporate networks.\r\n Attackers use emails in many ways: targeted attack emails that try to trick recipients into opening attachments with cleverly written messages, Business Email Compromise (BEC) schemes where attackers impersonate executives to instruct fraudulent transfers, and more.

Mar

7th

2026

18:30

Partnerships and Alliances, Artificial Intelligence, Robotics, B2B Tag

KDDI and Avita partner to develop humanoid robots for real-world service roles

KDDI and Avita have announced a strategic partnership aimed at developing humanoid robots powered by what the companies describe as “Physical AI”. The collaboration, announced March 2, 2026, will focus on building humanoid systems designed for real-world service environments such as retail, healthcare, entertainment and cultural venues.

Robotics & Automation News

Examples of KDDI's suppliers include Oracle, Google and Samsung Device eXperience.

Example Customers

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Example Partners

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