News Summary:
On October 9, 2026, MTN Nigeria subscribers in states including Oyo, Lagos, Rivers, Delta, and the Federal Capital Territory (FCT) experienced a network outage lasting over five hours, leading to customer complaints about disrupted communications, failed transactions, and business losses, with some demanding compensation. Earlier the same day, MTN Nigeria confirmed this service disruption on its official X account, affecting these regions. This followed MTN's communication to customers on October 8, acknowledging "network challenges" in the affected areas. Under Nigerian regulations, compensation becomes due if a network outage extends beyond 24 hours. Separately, on October 9, MTN Uganda concluded a three-week MTN Internet Bus programme by training 407 learners, primarily young people and women from Pader and Lamwo districts, in digital and financial literacy.
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