OpenAI is an artificial intelligence (AI) research company founded in 2015. Headquartered in Canada, it employs approximately 710 people. Its primary focus is on AI research services.
Scientists at Germany's Hochschule München University of Applied Sciences found that queries typed into large language models, such as ChatGPT, consume energy and generate CO2 emissions. The amount of emissions varies depending on the model's subject matter and user input. Separately, a potential new integration between Gmail and ChatGPT is being tested, allowing users to connect their Gmail and Google Calendar accounts to ChatGPT for email analysis and schedule management, according to a post on X by AI pundit Tibor Blaho and a report by Bleeping Computer. A June 19, 2025 report from Automation Anywhere, in collaboration with Forrester Consulting, highlighted limitations in AI solutions like Copilot, and the resulting increased demand for governed, process-centric AI solutions.
OpenAI's customers primarily consist of generative AI and media Production companies. Examples of OpenAI's customers include Condé Nast, Adobe and Microsoft. OpenAI has commercial and technical partners like Axel Springer, Dotdash Meredith and Reddit.