Sprinklr, a publicly owned company headquartered in the United States, was founded in 2009 and employs approximately 4700 people, reporting $857.2M in revenue as of 2026. The company specializes in conferencing, e-commerce, and customer journey technology, functioning as a software company that develops SaaS management platforms.

2025 Revenue

Founded

2009

Headcount

3,258

Headquarters

United States

Primary Segment

Ecommerce and customer journey technology

Ownership

Publicly Owned

Deployments

2

News Summary:

On August 26, 2026, a comparison analysis highlighted Sprinklr alongside Meltwater as social media management solutions often considered in the same procurement discussions, with both tools providing custom pricing through sales and asserting social listening capabilities.

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Sprinklr offers 2 products in the ad tech and services and enterprise tech industries. Sprinklr's product portfolio comprises of marketer and agency technology and ecommerce and customer journey technology.
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Sprinklr's revenues were $857.2M in 2026. Caretta Research has split Sprinklr's revenue into 2 different product categories, the largest of which is customer journey mapping and orchestration, which represents 70% of Sprinklr's revenue.
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Sprinklr's customers primarily consist of telecoms and conferencing systems and UC companies. Examples of Sprinklr's customers include BT Group and Brightcove.

Example Customers

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