Optus

Optus

http://www.optus.com.au
https://www.linkedin.com/company/optus/

Optus, a privately owned Australian telecommunications company founded in 1992, is a subsidiary of SingTel. Employing over 10,550 people, it serves more than 10 million customers daily. Its core offerings include mobile, fixed-line telephony, internet access, satellite services, and entertainment options, with pay TV services being a significant component. In 2023, Optus reported revenues exceeding $1 billion. Optus Sport is a notable subsidiary.

2024 Revenue

Founded

1992

Headcount

10,543

Headquarters

Australia

Primary Segment

Telecoms services

Ownership

Privately Owned

News Summary:

Optus experienced a 13-hour disruption of emergency call services on an unspecified date in November 2023, affecting approximately 600 customers. This failure, linked to a routine network firewall upgrade, resulted in four deaths. The company attributed the disruption to a departure from regular processes during the network upgrade. Following this incident, Optus CEO Kelly Bayer Rosmarin resigned. Stephen Rue subsequently assumed the role of CEO and pledged to improve services. Optus also confirmed that at least five customers attempted to report the outage prior to the widespread failure, but their concerns were not escalated by call centre operators.

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Optus offers 10 products in the telecoms tech and media and telecoms services industries. Optus's product portfolio comprises of enterprise and telecoms software, media and TV services, broadcast television and radio, telecoms services and consumer electronics.

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Optus's revenues were over $1B in 2024. Caretta Research has split Optus's revenue into 10 different product categories, the largest of which is mobile services. For full access to Optus's revenue breakdown subscribe to Caretta Portal.

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Optus CTO Tony Baird to depart

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Examples of Optus's suppliers include Bango, Magnite and EI Towers.

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Optus currently holds 3 broadcasting rights for sports competitions including soccer | association football.

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