Optus

Optus

http://www.optus.com.au
https://www.linkedin.com/company/optus/

Optus, a privately owned company headquartered in Australia and part of the Singtel Group, was founded in 1992, employs approximately 10,550 individuals, and reported $6.1B in revenue as of 2024. The company specializes in telecommunications, providing mobile, telephony, internet, satellite, entertainment, and business network services to more than 10 million customers daily across Australia.

2024 Revenue

Founded

1992

Headcount

10,543

Headquarters

Australia

Primary Segment

Telecoms

Ownership

Privately Owned

News Summary:

The Singaporean parent company of Optus, Singtel, expressed deep regret on March 12 for the fatal triple-zero outage, with board director Gail Kelly apologizing at a parliamentary inquiry for the "tragic" failure that led to two deaths due to emergency calls failing to connect. Singtel also deflected questions regarding foreign ownership of critical infrastructure during the inquiry. Earlier on March 12, Optus’ parent company executives, appearing before a senate inquiry, emphatically denied making any ransom payments to hackers following the 2022 data breach that compromised millions of Australian customers' personal information. This follows Optus' announcement on March 11 of a new unified mobile platform designed to help supply chain and transport operators connect fragmented systems and enhance visibility across warehousing and last-mile operations, addressing pressures like higher operating costs and labor shortages in the sector. Previously, on March 11, Singtel board director Gail Kelly was expected to face a parliamentary inquiry concerning the September 18 fatal triple-zero outage, an event that lasted almost 14 hours, affected hundreds of calls, and was linked to two deaths from emergency call failures.

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Optus offers 10 products in the telecoms tech and media and telecoms services industries. Optus's product portfolio comprises of media and TV services, broadcast television and radio, consumer electronics, enterprise and telecoms software and telecoms.

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Optus's revenues were over $1B in 2024. Caretta Research has split Optus's revenue into 10 different product categories, the largest of which is mobile services. For full access to Optus's revenue breakdown subscribe to Caretta Portal.

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Mar

17th

2026

18:37

Management Changes, B2B Tag

Ex-Edelman client chief Amber Scotto Di Perta joins Optus

Former Edelman Australia chief client officer Amber Scotto Di Perta has joined Optus in a communications leadership role, eight months after leaving the PR agency amid an industry-wide wave of layoffs. Scotto Di Perta has assumed the role of Optus associate director of media and corporate affairs, filling the maternity position of Nicole Higgins, reporting to Jane McNamara, executive general manager of external communications and stakeholder engagement.

Mar

17th

2026

13:30

How Optus brings your mobile-first security strategy to life

As Australian businesses operate beyond traditional security perimeters, mobile devices become mission-critical infrastructure and primary threat vectors. Decision-makers must balance productivity, compliance and resilience when access is anywhere. A mobile-first security strategy facilitates workforce flexibility while maintaining consistent protection, visibility and governance transforming IT from reactive support to strategic enabler of growth.

Mar

16th

2026

01:28

Management Changes, B2B Tag

Optus appoints new OSS chief

Optus has appointed a new operational systems and support (OSS) chief as the carrier continues to hasten its plans to insource its network operations management from Nokia. Former Wipro partner Wajid Baryalai has joined the carrier to take on the role of head of operations OSS.

Mar

12th

2026

07:56

Operational Challenges, Layoffs, B2B Tag

Foreign owner apologises for Optus triple-zero failures

The Singaporean parent company of Optus is "deeply sorry" for the fatal triple-zero outage, but has deflected questions on foreign ownership of critical infrastructure. Login or signup to continue reading Appearing at a parliamentary inquiry in Canberra into the outage, Singtel board director Gail Kelly apologised for the "tragic" failure.

Mar

12th

2026

02:03

Regulatory and Legal, Operational Challenges, B2B Tag

Foreign owner apologises for Optus triple-zero failures

The Optus outage has been linked to two deaths as a result of emergency calls failing to connect. Photo: Bianca De Marchi/AAP PHOTOS The Singaporean parent company of Optus is "deeply sorry" for the fatal triple-zero outage, but has deflected questions on foreign ownership of critical infrastructure.

Mar

12th

2026

01:30

‘No money was paid’: Top executives deny secret deal over 2022 Optus ransomware hack

Executives from Optus’ parent company Singtel have emphatically denied any ransom payments were made to prevent hackers releasing the personal data of millions of Australian customers back in 2022. Appearing before a senate inquiry on Thursday, the local board members of the Singaporean owned Singtel were grilled about their knowledge of the damaging privacy breach four years ago.

Mar

11th

2026

18:30

Procurement and Sales, Emerging Tech, B2B Tag

Optus brings unified mobile platform to supply chain operations

Mobile-led technology is helping supply chain and transport operators connect fragmented systems and improve visibility across warehousing and last-mile operations, with Optus at the forefront. Australia’s supply chain and logistics sector is under increasing pressure, with operators facing higher operating costs, labour shortages, shifting customer expectations, and greater volatility across global freight and trade networks.

MHD Supply Chain Solutions

Mar

11th

2026

12:34

Telco's parent company faces triple-zero outage probe

Singtel board director Gail Kelly is expected to face a grilling at a parliamentary inquiry into Optus' fatal triple-zero outage. The September 18 outage, which lasted almost 14 hours, affected hundreds of calls in four states and territories, and has been linked to two deaths as a result of emergency calls failing to connect.

Mar

11th

2026

12:31

Telco's parent company faces triple-zero outage probe

The Optus parent company Singtel will face the triple-zero outage inquiry on Thursday. Photo: Paul Braven/AAP PHOTOS Singtel board director Gail Kelly is expected to face a grilling at a parliamentary inquiry into Optus' fatal triple-zero outage.

Katherine Times

Mar

11th

2026

12:30

Australian officials suspect Singaporean company paid Optus ransomware after massive 2022 data breach

Senior officials involved in the government’s response to the massive Optus data breach in 2022 believe the telco’s Singaporean owner agreed to an undisclosed payment to end the damaging ransomware incident.

Mar

10th

2026

18:30

Layoffs, B2B Tag

Deniliquin Pastoral Times

Ms Kelly, a former Westpac Bank chief executive, is a non-executive director at Optus's parent company Singtel. She is understood to be facing the public hearing at Parliament House in Canberra on Thursday in person after not attending the last hearing as requested because she was overseas and unavailable.

Deniliquin Pastoral Times

Mar

10th

2026

18:30

Ms Kelly, a former Westpac Bank chief executive, is a non-executive director at Optus's parent company Singtel. She is understood to be facing the public hearing at Parliament House in Canberra on Thursday in person after not attending the last hearing as requested because she was overseas and unavailable.

Examples of Optus's suppliers include Magnite, Skyline Communications and EI Towers.

Example Suppliers

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Optus currently holds 3 broadcasting rights for sports competitions including soccer | association football.

Example Sports Rights Suppliers

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