Optus

Optus

http://www.optus.com.au
https://www.linkedin.com/company/optus/

Optus, also known as AUSSAT, is a privately owned company headquartered in Australia. Established in 1981 as the state-owned satellite communications provider AUSSAT, it was privatised in 1991 and rebranded as Optus. The company was acquired in 2001 by Singapore Telecommunications Limited (Singtel), under whose total ownership it remains, operating as part of the Singtel Group. Employing approximately 10,550 individuals, Optus reported $5.4B in revenue as of 2025. It functions as a telecommunications and information technology company, providing a portfolio of consumer, corporate, and wholesale services, including mobile telephony, fixed-line voice, high-speed broadband internet, satellite communications, and enterprise managed IT solutions. Its network serves over 10 million subscribers, utilizing a mobile network infrastructure complemented by a proprietary fleet of geostationary communications satellites that deliver connectivity to remote regional areas and outback communities. The company maintains a retail and digital footprint alongside consumer sub-brands such as the digital mobile provider Amaysim.

2025 Revenue

Founded

1981

Headcount

10,543

Headquarters

Australia

Primary Segment

Telecoms

Ownership

Privately Owned

News Summary:

On September 11, 2026, an Optus outage affected customers across Victoria, the Northern Territory, South Australia, and Tasmania, leading to a loss of coverage though emergency calls remained possible via other mobile networks or Wi-Fi. Previously, on August 31, 2026, the Australian telecommunications operator signed a two-year partnership deal with National Indigenous Television (NITV), part of the SBS network, under the Beyond 3% initiative. This agreement underscores Optus' commitment to allocate 3 percent of its consumer brand spending to First Nations media.

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Optus offers 10 products in the media and telecoms services and enterprise tech industries. Optus's product portfolio comprises of telecoms, broadcast television and radio, enterprise and telecoms software, media and TV services and consumer electronics.

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Optus's revenues were over $1B in 2025. Caretta Research has split Optus's revenue into 10 different product categories, the largest of which is mobile services. For full access to Optus's revenue breakdown subscribe to Caretta Portal.

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Sep

15th

2026

06:30

Regulatory and Legal, B2B Tag, Regulatory Compliance

Another Optus mobile outage blocks 46 Triple Zero calls

Police scrambled to conduct dozens of welfare checks over the weekend, after around 40 callers to Triple Zero were unable to connect during a 90-minute outage of Optus’s mobile network that interrupted mobile voice services across a wide swathe of the country.

Information Age ACS

Sep

14th

2026

00:07

Australian govt flags network resilience measures after latest Optus outage

The Australian government has flagged further work to strengthen telecommunications network resilience after an Optus outage on 11 September affected voice services across parts of Victoria, South Australia, Tasmania and the Northern Territory. The outage lasted just over an hour and affected Optus voice calling services, including some triple zero (000) calls, with customers experiencing intermittent call dropouts.

Sep

13th

2026

05:24

Australia vows to bolster resilience of telco networks after outage at Singtel-owned Optus

[SYDNEY] Australia’s government pledged on Sunday (Sep 13) to bolster resilience in the country’s telecommunications networks after an outage at Optus, the country’s No 2 carrier, impacted users in three states and disrupted some emergency services calls.

The Business Times

Sep

13th

2026

00:41

B2B Tag, Quality Issues

Optus outage attributed to hardware failure at exchange

A hardware failure at an Optus exchange in Victoria is being blamed for an Optus voice outage on Friday that triggered welfare checks by authorities in three states. The outage, which Optus said lasted for about one hour and 16 minutes, impacted customers in parts of Victoria, South Australia, Tasmania and the Northern Territory.

Sep

12th

2026

04:14

B2B Tag, Quality Issues

Singtel-owned Optus apologises for outage that disrupted emergency calls

[SYDNEY] Optus, Australia’s No 2 telecom carrier, on Saturday (Sep 12) apologised a day after an outage on its network affected users across three states and disrupted some emergency services calls. The 76-minute technical glitch on Friday affected Optus voice calling services in parts of Victoria, South Australia, Tasmania states and the Northern Territory, with some customers experiencing “intermittent call dropouts”, Optus said in a statement.

The Business Times

Sep

11th

2026

17:28

B2B Tag, Quality Issues

Australia’s Optus apologises for outage that disrupted emergency calls – Freedom 96.9

(Corrects grammar and use of partial quote in paragraph 2) SYDNEY, Sept 12 (Reuters) – Optus, Australia’s No. 2 telecom carrier, on Saturday apologised a day after an outage on its network impacted users across three states and disrupted some emergency services calls.

Sep

11th

2026

15:59

B2B Tag, Regulatory Compliance

Optus Network Failure Blocked Triple Zero Calls and Left Four People Dead

A botched network upgrade by Optus triggered a 10-hour emergency call blackout across South Australia, Western Australia, and the Northern Territory, preventing roughly 600 attempts to reach Triple Zero. The incident has left four people dead and prompted fierce condemnation from state premiers and federal regulators over delayed public notifications and incomplete information flow to emergency services.

World Today Journal

Sep

11th

2026

09:22

B2B Tag, Quality Issues

Optus outage affects Aussies across Victoria, NT, South Australia and Tasmania

An Optus outage has affected customers across Victoria, the Northern Territory, South Australia and Tasmania. Optus customers were advised there had been a loss of coverage, but they could still make emergency calls where other mobile networks were available or through Wi-Fi.

Sep

9th

2026

22:00

B2B Tag, Partnerships

Why the right technology partner builds business resilience

Ask any enterprise leader about their five-year strategy and they’ll tell you the same thing: static roadmaps are dead. Boardrooms across the country are grappling with rapid operational change and new high-stake priorities, where transformation and technological updates are no longer milestones to celebrate, but instead a constant ongoing reality.

Optus Australia

Sep

1st

2026

09:04

Feature: Is it better to replace or replenish satellite fleets?

Space is becoming something of a premium commodity due to the ever-growing list of satellite ventures and equipment being sent up, presenting widely-recognised problems involving debris . Less-well considered is the lifespan of the satellites themselves.

Mobile World Live

Sep

1st

2026

06:30

Events, Emerging Tech, Big Data/Analytics, B2B Tag, Events and Conferences, Partnerships, New Offerings

SBS Upfronts: Taking brands from “couch to community to counter”

SBS has used its 2027 Upfront in Sydney today to unveil a string of commercial announcements, with new measurement capabilities, audience research and partnerships extending the broadcaster’s pitch to advertisers beyond its traditional media platforms. While the Upfront is primarily about the programs and events coming to SBS in 2027, the broadcaster has also put considerable focus on how it can help brands reach, understand and engage its audiences — and how those campaigns can extend beyond SBS itself.

Aug

31st

2026

01:54

Partnerships and Alliances, B2B Tag, Partnerships

Optus commits to First Nations media through Beyond 3% deal with SBS, NITV

Australian telecommunications operator Optus and National Indigenous Television (NITV), part of the SBS network, have signed a 2-year partnership deal under the Beyond 3% initiative. The agreement supports Optus' commitment to allocate 3 percent of its consumer brand spending to First Nations media.

Examples of Optus's suppliers include Arcadyan, Skyline Communications and Magnite.

Example Suppliers

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Optus currently holds 3 broadcasting rights for sports competitions including soccer | association football.

Example Sports Rights Suppliers

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