Plex is a privately owned company based in the United States. Founded in 2009, with approximately 180 employees, it functions as a tier 1 media tech buyer, known for its media and TV services. The company operates a comprehensive media platform that serves as a one-stop destination for entertainment, combining a free, ad-supported streaming service with a personal media organization tool. Its free service provides over 50,000 on-demand movies and shows, alongside more than 600 live TV channels. A core offering is the Plex Media Server, software enabling users to organize and stream their personal collections of movies, TV shows, music, and photos to any device. Additionally, Plex provides a universal watchlist for tracking titles across all streaming services, offers movie rentals, and features a premium 'Plex Pass' subscription that unlocks advanced personal media management capabilities, including a DVR and the dedicated 'Plexamp' music app.
On August 24, 2026, Plex began prompting users for consent to share personal data for targeted advertisements, offering an opt-out option by selecting "I do not agree" while maintaining full functionality. Previously, on August 20, the company initiated a rollback of some changes introduced by its recent interface redesign, following significant user criticism, particularly concerning a new top-screen menu system that had buried previously accessible sections. This broader adjustment followed an earlier move on August 18, when Plex restored its primary navigation menu to the left-hand side, reversing a controversial UI change. That update also included several quality-of-life improvements, such as easier access to favorite libraries and the ability to favorite and reorder Live TV and DVR sources.