SingTel

http://www.singtel.com
https://www.linkedin.com/company/singtel

SingTel (Singapore Telecommunications), a publicly owned company founded in 1879, is a communications technology group headquartered in Singapore. Employing approximately 7,180 people, Singtel provides telecommunications services, including next-generation communication, 5G, and technology services, as well as infotainment, to both consumer and business clients. Operating across Asia, Australia, and Africa, the company's mobile services reach over 740 million customers in 21 countries. Its business infrastructure and technology services extend to 21 countries, encompassing over 428 direct points of presence in 362 cities. In 2023, SingTel reported revenues exceeding $1 billion. The company is part of the Singtel Group.

2024 Revenue

Founded

1879

Headcount

7,179

Headquarters

Singapore

Primary Segment

Telecoms services

Ownership

Publicly Owned

News Summary:

Optus, Australia's second largest telecoms carrier, experienced a 13-hour disruption of emergency call services on an unspecified date in November 2023. This failure, linked to four deaths, occurred during a routine network firewall upgrade and affected approximately 600 customers. The company attributed the disruption to a departure from regular processes during the network upgrade. Following the incident, Optus confirmed that at least five customers attempted to report the outage, but call centre operators did not escalate these concerns. The incident led to the resignation of CEO Kelly Bayer Rosmarin. Stephen Rue subsequently assumed the role of chief executive and pledged to improve services.

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SingTel offers 8 products in the media and telecoms services and telecoms tech industries. SingTel's product portfolio comprises of media and TV services, enterprise and telecoms software, broadcast television and radio, consumer electronics and telecoms services.

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SingTel's revenues were $2.8B in 2024. Caretta Research has split SingTel's revenue into 10 different product categories, the largest of which is mobile services, which represents 29% of SingTel's revenue.

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Dec

4th

2025

05:50

B2B Tag

Australia's Optus restores nbn services across Brisbane, parts of Queensland after outage

Dec 4 : Australian telecom company Optus has fully restored its National Broadband Network (nbn) services in Brisbane and other affected areas of Queensland following a recent outage, a company spokesperson said on Thursday. About 95,000 customers in Brisbane and parts of Queensland faced an outage on Wednesday as a result of a network server failure at Rochedale, Brisbane Exchange, according to Optus, a Singtel-owned company.

Channel News Asia

Dec

4th

2025

04:25

B2B Tag

Optus restores nbn broadband services across Brisbane, other parts of Queensland, says telco

Sign up now: Get insights on Asia's fast-moving developments About 95,000 Optus customers in Brisbane and other parts of Queensland, Australia, faced an outage on Dec 3. SYDNEY - Australian telecommunications company Optus has fully restored its National Broadband Network (nbn) services in Brisbane and other affected areas of Queensland following a recent outage, a company spokesperson said on Dec 4 .

The Straits Times

Dec

4th

2025

00:36

B2B Tag

Optus restores nbn services across Brisbane, parts of Queensland, website shows

Dec 4 (Reuters) - Australian telecom company Optus has fully restored its National Broadband Network (nbn) services in Brisbane and other affected areas of Queensland following a recent outage, according to an update on its website on Thursday.

The Star Malaysia

Dec

4th

2025

00:18

B2B Tag

Optus customers remain without service 12 hours after connection ‘restored’

More than 90,000 Optus customers in Brisbane and parts of Queensland continue to be affected by a network server failure, some unable to make Triple Zero calls, after the service provider promised to restore connection by 4pm on Wednesday.

The Sydney Morning Herald

Dec

3rd

2025

23:04

B2B Tag

Industry Changes Fall Short, Consumers Need Protections

The members of the Fair Call Coalition, an alliance of 23 consumer organisations, has today written to the Chair of Australian Communications and Media Authority (ACMA) urging the regulator to reject the re-drafted Telecommunications Consumer Protections (TCP) Code put forward by the telecommunications industry.

Mirage News

Dec

3rd

2025

22:57

B2B Tag

Joint Statement – Last-gasp industry changes aren’t enough – its time communications consumers receive proper protections

The National Tribune

Dec

3rd

2025

10:03

Corporate Restructuring, Emerging Tech, Layoffs, B2B Tag

GXS sheds 10% of staff as focus moves from ‘build’ to ‘run’

For Southeast Asia’s digital banks, the era of exuberant building is over. The era of operational discipline has begun. In the lexicon of startups, the transition from “building” to “running” is often celebrated as a graduation.

Kapronasia

Dec

3rd

2025

09:06

B2B Tag

Optus network server failure downs NBN services in Queensland

A network server failure is behind a lengthy outage impacting around 95,000 Optus NBN customers in Brisbane and parts of Queensland. The outage began in the "early hours" of Wednesday, based on posts on social media platform X.

iTnews

Dec

3rd

2025

06:35

Corporate Restructuring, Layoffs, B2B Tag

Digibank Group GXS to Lay Off 10% of Staff Across Singapore, India

Free Newsletter Get the hottest Fintech Singapore News once a month in your Inbox Singapore’s GXS, the Grab and Singtel backed digital bank venture, is preparing to lay off staff as part of a shift in its operating model.

Fintech Singapore

Dec

3rd

2025

06:18

B2B Tag

Optus internet outage affecting Triple Zero calls in Brisbane

A fresh Optus outage has cut NBN internet connections across Brisbane, with some customers unable to make Triple Zero calls from their landline. Optus said it was aware of an issue impacting NBN services across Brisbane and certain parts of Queensland, in a statement on its website.

The Sydney Morning Herald

Dec

3rd

2025

06:07

B2B Tag

Optus customers in Brisbane rocked by sudden outage to NBN services

Optus customers across Brisbane have been rocked by an unexpected network outage, with the embattled telco confirming NBN services for some customers have been impacted. In a statement on its website, Optus said they were aware of an issue impacting some NBN services across the River City region and in certain parts of Queensland.

Xinhua News

Dec

3rd

2025

06:07

B2B Tag

Optus flags up to 470,000 Samsung phones may fail emergency calls

Optus has warned regulators that up to 470,000 Samsung devices on its network may be unable to call triple zero, in what it describes as a "worst-case scenario". The revelation came during Australian Senate estimates hearings as operators continue testing hundreds of thousands of handsets following the shutdown of Australia's 3G network.

Telecompaper

SingTel has commercial and technical partners like Samsung Electronics (Holding), Ericsson and Hitachi. Examples of SingTel's suppliers include Ericsson, Google and Amdocs.

Example Suppliers

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Example Partners

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SingTel currently holds 19 broadcasting rights for sports competitions including cricket, motorsports, badminton, rugby union, sailing, basketball, multi-sport, soccer | association football and athletics.