SingTel

http://www.singtel.com
https://www.linkedin.com/company/singtel

SingTel, also known as Singapore Telecommunications, is a publicly owned company headquartered in Singapore. Founded in 1879, the company employs approximately 7,180 individuals and reported $2.8B in revenue as of 2024. Operating as a tier 1 media tech buyer, SingTel specializes in telecoms. Under the Singtel Group, the company provides a portfolio of services including next-generation communication, 5G, and technology services to infotainment for both consumers and businesses. It maintains a presence in Asia, Australia, and Africa, serving over 740 million mobile customers across 21 countries. Its infrastructure and technology services for businesses extend across 21 countries, with more than 428 direct points of presence in 362 cities.

2024 Revenue

Founded

1879

Headcount

7,179

Headquarters

Singapore

Primary Segment

Telecoms

Ownership

Publicly Owned

News Summary:

Singtel Singapore and Zscaler Inc. signed a Memorandum of Understanding on March 3 to bring Zscaler Cellular, a zero-trust security solution, to enterprises across Southeast Asia. Previously, on March 12, Singtel faced scrutiny at parliamentary and senate inquiries in Australia. Singtel board director Gail Kelly apologized at a parliamentary inquiry in Canberra for the "tragic" Optus triple-zero outage, which was linked to two deaths due to failed emergency calls, while deflecting questions regarding foreign ownership of critical infrastructure. On the same day, Singtel executives denied making any ransom payments to hackers in 2022 following a ransomware attack that exposed the personal data of millions of Australian Optus customers, during an appearance before a separate senate inquiry. Earlier, on March 11, Singtel Digital InfraCo's sovereign AI cloud RE:AI announced a strategic partnership with Cohesity to deliver an intelligent sovereign AI data security and management service in Singapore, enabling enterprises to search and query archived data.

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SingTel offers 9 products in the telecoms tech and media and telecoms services industries. SingTel's product portfolio comprises of media and TV services, broadcast television and radio, consumer electronics, enterprise and telecoms software and telecoms.

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SingTel's revenues were $2.8B in 2024. Caretta Research has split SingTel's revenue into 11 different product categories, the largest of which is mobile services, which represents 26% of SingTel's revenue.

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Mar

19th

2026

16:31

B2B Tag

Singtel says mechanical fault, software bug behind outages; 600,000 affected

SINGAPORE: Singtel’s outage on Monday (March 16) affected about 600,000 customers and was due to a mechanical fault at one of its network facilities, the telco said on Thursday (March 19). Separately, about 2,000 customers experienced mobile connectivity problems on March 17 because of a software bug from a planned IT system upgrade, Singtel told The Straits Times, revealing details for the first time since the back-to-back outages started.

The Star Malaysia

Mar

19th

2026

13:38

B2B Tag

IMDA investigates Singtel's network outages

SINGAPORE - The Infocomm Media Development Authority of Singapore has commenced investigations into Singtel’s mobile network disruptions between March 16 to 18. “IMDA takes these disruptions seriously and has commenced investigations and will take firm action against Singtel should any lapses be identified,” said the sector regulator on March 19.

The Straits Times

Mar

19th

2026

13:20

B2B Tag

Singtel Outage: CEO Apology & 9-Hour Network Fault Explained

Singapore boasts one of the world’s most advanced digital infrastructures, yet recent, repeated disruptions to Singtel’s services – including a nine-hour outage on March 16th and subsequent “momentary connectivity issues” – expose a vulnerability at the heart of the nation’s connectivity.

Archyworldys

Mar

19th

2026

05:33

B2B Tag

Singtel resolves mobile disruptions with no cyberattacks confirmed

Singtel reported that momentary mobile connectivity issues affecting some customers on 18 March have been resolved, following service disruptions over the previous two days. On 16 March, the operator said on its Facebook page that technical issues affected 4G and 5G services, with engineers implementing rectification measures throughout the day.

Singapore Business Review

Mar

18th

2026

22:00

B2B Tag

How to Recession-Proof Your Investments

There is an increasing amount of chatter about recession at the moment. Experts are poring over short-term and long-term bond yields, alongside rising geopolitical and inflation risks, in search of signs that an economic downturn could be around the corner.

The Smart Investor

Mar

18th

2026

13:42

B2B Tag

'Momentary congestion' resolved, says Singtel as hundreds of customers report issues with services on March 18

Some 500 Singtel users are reportedly facing issues with the telco on Wednesday (March 18) evening. This follows disruptions encountered by thousands of users on March 16 and March 17 . [[nid:731578]] Downdetector, a real-time crowdsourced platform that monitors the status of over 12,000 services across banking, internet services and social media providers, indicated that 500 users have reported issues with Singtel at 6.22pm.

Asiaone

Mar

18th

2026

06:19

B2B Tag

Singapore’s largest mobile network Singtel hit by 2nd disruption in 2 days

The company said that a "small number" of customers were facing connectivity issues, adding that problems were unrelated to the Monday outage, which affected thousands of users and disrupted essential services in Singapore, including payments, ride-hailing and food delivery, according to The Straits Times.

VnExpress International

Mar

18th

2026

05:55

Artificial Intelligence, B2B Tag

Singtel describes Agentic AI growth opportunities

At MWC, Singtel CEO Ng Tian Chong and the co-founder of agentic AI start-up Sierra, Bret Taylor discussed how the Singaporean telco is using AI agents to improve customer service. The conversation promised to provide examples of how AI can be used for growth, rather than just for cost reduction, but there was little proof in the pudding.

ReThink Technology Research

Mar

17th

2026

18:37

Management Changes, B2B Tag

Ex-Edelman client chief Amber Scotto Di Perta joins Optus

Former Edelman Australia chief client officer Amber Scotto Di Perta has joined Optus in a communications leadership role, eight months after leaving the PR agency amid an industry-wide wave of layoffs. Scotto Di Perta has assumed the role of Optus associate director of media and corporate affairs, filling the maternity position of Nicole Higgins, reporting to Jane McNamara, executive general manager of external communications and stakeholder engagement.

Mumbrella

Mar

17th

2026

18:30

Regulatory and Legal, B2B Tag

Latest Singtel network disruptions raise the need for backup mobile links

No network is immune to downtime and you could say that about the latest Singtel network disruptions that has angered thousands of its mobile users this week. Yet, coming over two consecutive days and causing widespread disruption in payments, ride hailing services and food delivery services, the latest outage is more than just another routine downtime.

Techgoondu

Mar

17th

2026

13:30

B2B Tag

How Optus brings your mobile-first security strategy to life

As Australian businesses operate beyond traditional security perimeters, mobile devices become mission-critical infrastructure and primary threat vectors. Decision-makers must balance productivity, compliance and resilience when access is anywhere. A mobile-first security strategy facilitates workforce flexibility while maintaining consistent protection, visibility and governance transforming IT from reactive support to strategic enabler of growth.

iTnews

Mar

17th

2026

12:56

B2B Tag

Singtel hit by second disruption a day after eight-hour outage

Sign up now: Get ST's newsletters delivered to your inbox In a March 17 Facebook post at 11.30am, Singtel acknowledged that a “small number” of customers were facing connectivity issues. SINGAPORE – Some Singtel users could not connect to the telco’s mobile network on March 17, a day after they were hit by more than eight hours of outage.

The Straits Times

SingTel has commercial and technical partners like Ericsson, Samsung Electronics (Holding) and Hitachi. Examples of SingTel's suppliers include Commscope, Ericsson and Google.

Example Suppliers

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Example Partners

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SingTel currently holds 19 broadcasting rights for sports competitions including badminton, motorsports, basketball, soccer | association football, multi-sport, athletics, sailing, rugby union and cricket.