Netcracker Technology, a privately owned company headquartered in the United States and wholly owned by NEC, was founded in 1993 and employs approximately 8,760 individuals. The company reported $2.1B in revenue as of 2025. It specializes in enterprise and telecoms software, offering a portfolio of software solutions and professional services that support large-scale digital transformations, focusing on cloud, virtualization, and the evolving mobile ecosystem.
Netcracker Technology received the TM Forum Open Innovation Catalyst award on October 7, 2026, during DTW Ignite. The award recognized a project, undertaken with partners including AT&T, China Telecom, and OmanTel, which demonstrated how Communication Service Providers (CSPs) can function as trusted intelligence platforms to scale Physical AI within the market. This follows the announcement on October 6, 2026, that CSG, in conjunction with Netcracker Technology, was named a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms Q3 2026. CSG achieved the highest possible scores in 19 of 23 Forrester Wave™ criteria, a recognition that underscores the ability of brands to leverage customer data for relevant communications, real-time actions, and responsible AI use to enhance customer experience.
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Netcracker Technology offers 14 products in the telecoms tech and enterprise tech industries. Netcracker Technology's product portfolio comprises of telecoms network infrastructure, bSS/OSS and enterprise and telecoms software.
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Netcracker Technology's revenues were over $1B in 2025. Caretta Research has split Netcracker Technology's revenue into 12 different product categories, the largest of which is revenue management. For full access to Netcracker Technology's revenue breakdown subscribe to Caretta Portal.
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Netcracker Technology's customers primarily consist of telecoms companies. Examples of Netcracker Technology's customers include Deutsche Telekom, Charter Communications and T-Mobile.
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