ServiceNow, a publicly owned company headquartered in the US, was founded in 2003 and employs approximately 24,080 individuals. The company reported $13.3B in revenue as of 2025. It operates as a US cloud compute and IT services provider, specializing in software development.
On May 2, 2026, ServiceNow reported its first-quarter revenue of US$3.77 billion, achieving higher net income and raising its full-year subscription revenue outlook in late April. The company simultaneously advanced its AI-native platform by introducing new manufacturing industry solutions and expanding partnerships with Google Cloud and Simplify Alpha. Earlier on May 2, ServiceNow initiated a collaboration with Turing on EnterpriseOps-Gym, a benchmark designed to evaluate AI agent performance across real-world enterprise workflows, leveraging over 1,000 prompts contributed by Turing for functions spanning HR, IT service management, and customer service. Previously, on May 1, PFA Pension Forsikringsaktieselskab acquired a new position in ServiceNow, purchasing 587,881 shares valued at approximately $90.67 million during the fourth quarter. Also on May 1, ServiceNow launched production-grade AI-native healthcare solutions with Simplify Alpha to support U.S. health plan operations. The company concurrently introduced AI-native manufacturing workflows and new agentic AI capabilities for 5G and retail, highlighting healthcare provider TridentCare's successful utilization of its AI agents at scale for gains in workflow automation and customer service quality.
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