Frost & Sullivan Recognizes Basis for Best Practices in Global Demand-Side Platform Industry
'RECOGNIZED FOR BEST PRACTICES IN THE GLOBAL DEMAND-SIDE PLATFORM (DSP) INDUSTRY Maximizing the Price/Performance ROI for Customers CUSTOMER VALUE LEADER 20 25 © Frost & Sullivan 202 5 2 Table of Contents Best Practices Criteria for World - Class Performance ________________________________ _ 3 The Transformation of the DSP Industry ________________________________ ________________ 3 Unifying the Media Journey: Driving Operational Efficiency and Superior Customer Acquisition ___________ 4 Intelligent Performance and Sustainable Growth: Redefining Price/Performance Value in a Complex Market 4 Forging Enduring Partnerships: Mastering the Customer Experience from Purchase to Ownership and Beyond ________________________________ ________________________________ ________________________ 5 Conclusion ________________________________ ________________________________ ___ 6 What You Need to Know about the Customer V alue Leadership Recognition _____________ 7 Best Practices Recognition Analysis ________________________________ ____________________ 7 Business Impact ________________________________ ________________________________ ___________ 7 Customer Impac t ________________________________ ________________________________ __________ 7 Best Practices Recognition Analytics Methodology ________________________________ __ 8 Inspire the World to Support True Leaders ________________________________ ______________ 8 About Frost & Sullivan ________________________________ _________________________ 9 The Gr owth Pipeline Generator™ ________________________________ ______________________ 9 The Innovation Generator™ ________________________________ __________________________ 9 © Frost & Sullivan 202 5 3 Best Practices Criteria for World - C lass Performance Frost & Sullivan applies a rigorous analytical process to evaluate multiple nominees for each recognition category before determining the final recognition recipient. The process involves a detailed evaluation of best practices criteria across two dimensio ns for each nominated company. Basis excels in many of the criteria in the DSP space . The Transformation of the DSP Industry The global demand - side platform (DSP) industry is navigating a period of unprecedented transformation that is defined by a conflu ence of challenges fundamentally reshaping the programmatic advertising landscape. The primary pressure point is accelerating media fragmentation; advertisers must now engage consumers across a dizzying array of channels, including connected television (CT V), digital - out - of - home (DOOH), streaming audio, podcasts, social media, and traditional search and display. This proliferation creates operational silos, disjointed workflows, and immense difficulty in achieving a unified view of campaign performance . Com pounding this complexity is the industry - wide shift to a privacy - first paradigm. The deprecation of third - party cookies, coupled with stringent data protection regulations like Europe’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), has rendered many traditional methods of audience targeting and measurement obsolete. Advertisers and the DSPs that serve them face the urgent need to develop new, privacy - conscious technologies that rely on first - party data and other d urable identifiers to reach consumers effectively and respectfully. This cascade of challenges — fragmentation creating data silos that are exacerbated by the loss of cookies — has made true omnichannel unification a strategic imperative. It is no longer sufficient for a DSP to excel in a single channel. Brands and agencies now demand a single, cohesive interface to orchestrate, measure, and optimize cross - channel and cross - device campaigns harmoniously. © Frost & Sullivan 202 5 4 Unifying the Media Journey : Driving Operational Efficiency and Superior Customer Acquisition In a market defined by fragmentation, media agencies and brands are burdened by the significant operational drag of managing d isparate point solutions. This friction manifests as wasted hours on manual data entry, complex cross - platform reconciliation, communication breakdowns between teams, and an overall lack of workflow cohesion. This operational chaos is not merely an inconve nience; it directly erodes profitability, stifles scalability, and distracts teams from high - value strategic work. Basis directly confronts this challenge with a platform architected from the ground up to unify and automate the entire media campaign lifecy cle. The company’s core value proposition is premised on simplifying ad campaign management by integrating a comprehensive suite of advertising and automation tools into a single, seamless platform. The Basis platform centralizes every stage of the process — from planning and execution to financial actualization and analytics — into one environment. The impact of this unification is profound and quantifiable. Clients using the Basis platform report spending 60% less time on digital media planning and experience a 60 % reduction in manual steps during campaign management. The platform’s automation extends to the notoriously labor - intensive financial backend, delivering a 15 - day decrease in time - to - collect on invoices and a 16% increase in invoice processing capacity. T his focus o n o perational e fficiency has become a powerful and direct driver of c ustomer a cquisition. By eliminating low - value, time - consuming tasks, the Basis platform empowers agency staff to reallocate their focus toward what matters most: strategy, clie nt service, and creative optimization. This enhanced service quality leads to superior client results, fostering higher retention rates and stronger partnerships. Furthermore, the significant efficiency gains improve an agency\'s operating margins, enabling it to be more price competitive or invest more resources into business development. Consequently, the platform\'s efficiency is not just an internal benefit — it is a tangible competitive advantage that allows its clients to offer a higher level of service a t a more profitable scale than competitors relying on fragmented, manual workflows. Basis is more than a software provider ; it is a strategic growth partner that provid es clients with a more scalable and profitable business model. Intelligent Performance a nd Sustainable Growth : Redefining Price/Performance Value in a Complex Market Beyond operational excellence, the ultimate measure of a DSP\'s worth is its ability to deliver measurable return on investment (ROI). In today\'s advertising ecosystem, achieving this goal is increasingly complex due to audience saturation, signal loss from cookie deprecation, and intense pressure on marketers to justify every dollar of media spend. Basis distinguishes itself by embedding a powerful intelligence layer into its DSP that is engineered to maximize campaign performance and deliver exceptional value. “ Basis is more than a software provider; it is a strategic growth partner that provides clients with a more scalable and profitable business model . ” - Alaa Saayed VP of Research of the Digital Content Services Program © Frost & Sullivan 202 5 5 The centerpiece of this intelligence is SmartBid, a sophisticated AI solution that goes beyond standard bidding algorithms. While many DSPs optimize at the campaign level, SmartBid analyzes over 30 distinct targeting parameters at the brand level every six hours, creating unique and continuously learning optimization models tailored to each client\'s specific business. This deeper, more holistic approach to AI - driven optimization yields significant results. Basis ’ analysis has shown that SmartBid boosts retu rn on ad spend (ROAS) by an average of 133%. The performance uplift is consistent across various key performance indicators (KPIs), delivering 77% higher performance for click - based goals and 33% higher performance for conversion - based goals. This demonstr ated ability to improve client outcomes significantly is the cornerstone of the platform\'s superior price /performance value. This commitment to performance drives the company\'s g rowth p otential. The Basis platform creates a virtuous cycle: its advanced AI delivers exceptional ROI for clients, which in turn fosters deep loyalty and encourages increased investment in the platform. The resulting client success stories become powerful, data - backed proof points that attract new customers seeking a clear performa nce edge in a competitive market. This intense customer focus, which directly strengthens the brand and reinforces loyalty, is the very definition of sustainable growth potential. By aligning its own success so directly with the business outcomes of its cl ients, Basis has built a powerful and resilient growth model. In a market crowded with commoditized DSPs, Basis differentiates itself by focusing on what matters most — positioning itself as an essential client partner. Forging Enduring Partnerships: Masteri ng the Customer Experience from Purchase to Ownership and Beyond The adtech industry has historically been characterized by transactional, and at times opaque, relationships between vendors and their clients. This has created a growing demand from brands for greater transparency, control over their data, and a sense of true partne rship, fueling the trend of in - housing media operations. Basis met this market shift as an opportunity to redefine the customer relationship, building on a foundation of service and empowerment that permeates its technology and business strategy. T he compa ny’s customer - centric DNA is rooted in its history; according to company leadership , "We started as a media services company and quickly realized the industry\'s technology just wasn\'t cutting it. So we built our own . " This origin story — born from the direct experience of user pain points — informs a product philosophy centered on solving real - world challenges. This philosophy is most powerfully expressed in its innovative solution, Unify by Basis. Unify is a direct response to the market\'s call for control, fu ndamentally elevating the customer ownership experience. It empowers brands to own their technology stack and, most critically, their historical media data, ensuring that invaluable campaign insights are never lost, even during agency transitions. This sol ution provides brands with real - time, granular visibility into where every media dollar is spent, fostering a new level of trust and collaboration between brands and their agency partners. “ By aligning its own success so directly with the business outcomes of its clients, Basis has built a powerful and resilient growth model .” - Alaa Saayed VP of Research of the Digital Content Services Program '
Basis Technologies